Medi-Cal for Kids and Teens
Blue Shield of California Promise Health Plan offers Medi-Cal. Also known as Medicaid, this provides healthcare services for children and young adults under 21. Benefits include medical and vision care, mental health support, and more.
Child Health Program
The Children’s Health Program (CHP) provides medical care for children enrolled in the following programs:
California Children’s Services
Regional Services for developmental disabilities
Early intervention and early start programs
The CHP program provides regulatory compliance, education to internal staff, and case management services to children with special health care needs.
Children ages 0-12: learn more about what kind of care is offered for kids 0-12.
Young adults ages 13-21: learn more about what kind of care is offered for young adults 13-21.
Medi-Cal Rights Guide
Care for children with special needs
CCS is a state program for children and young adults under 21. To learn more about CCS, visit California Children's Services.
The Early Start program supports infants and toddlers with disabilities.
Developmental disability services for children (ages 3-21)
Blue Shield Promise members with developmental disabilities can receive aid. This includes screening, preventative, and therapeutic services.
- Regional centers can provide support through:
- Out of home placement
- Supportive living
Behavioral Health Treatment Services for members under 21
Blue Shield Promise members under 21 are also eligible for Behavioral Health Treatment (BHT) services. For more information, visit the behavioral health services page.
Care management for members under 21
Care Management is a service for Medi-Cal members who need extra support. This support comes from a team of dedicated care providers.
Blue Shield Promise provides Enhanced Care Management for members who have social and intensive care needs. For more information, visit the Enhanced Care Management page.
Right to Continuity of Care
If you change plans, you might not be able to keep your current provider. You’ll need to submit a continuity of care request. You may submit this request yourself. Or your authorized delegate can submit it on your behalf.
To submit a request, call Customer Service. Or download and fill out the Continuity of Care Form.
Transportation services for members under 21
We can help you and your child get a ride to doctor appointments. This is part of you and your child’s Medi-Cal benefits. There is no extra cost. Minors may ride alone. They must have written consent from their legal guardian.1 Visit non-emergency transportation (NEMT) and non-medical transportation (NMT) for more information.
To set up a ride, contact Call the Car at (877) 433-2178 (TTY: 711), 24 hours a day, 7 days a week.
1 Some services do not require written consent for a minor to ride alone when allowed by federal or state law.
Changing to Medi-Cal for adults
If you are nearing the age of 21 and need to transition to an adult care provider, Blue Shield Promise offers an Age-out program. The Age-out program is available for members 17 years and older.
CCS Age Out and transition overview (PDF, 385 KB)
To learn more about the Age-out program, contact your case manager or Customer Service for more help.
Blue Shield of California Promise Health Plan Customer Service
3840 Kilroy Airport Way
Long Beach, CA 90806
Los Angeles County
(800) 605-2556 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday
Fax: (323) 889-6236
San Diego County
(855) 699-5557 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday
Fax: (619) 528-4820
Department of Health Care Services (DHCS)
Visit the DHCS website to learn more about Medi-Cal.