Medi-Cal for Kids and Teens
Blue Shield of California Promise Health Plan offers Medi-Cal. Also known as Medicaid, this provides healthcare services for children and young adults under 21. Benefits include medical and vision care, mental health support, and more.
Child Health Program
The Children’s Health Program (CHP) provides medical care for children enrolled in the following programs:
The CHP program provides regulatory compliance, education to internal staff, and case management services to children with special health care needs.
Children ages 0-12: learn more about what kind of care is offered for kids 0-12.
DHCS Outreach brochure, children – English (PDF, 20 MB)
DHCS Outreach brochure, children – Spanish (PDF, 20 MB)
DHCS Outreach brochure, children – Arabic (PDF, 1.2 KB)
DHCS Outreach brochure, children – Armenian (PDF, 1.3 KB)
DHCS Outreach brochure, children – Cambodian (PDF, 1.2 MB)
DHCS Outreach brochure, children – Chinese (Simplified) (PDF, 1.3 MB)
DHCS Outreach brochure, children – Chinese (Traditional) (PDF, 1.3 MB)
DHCS Outreach brochure,. children – Farsi (PDF, 1.2 MB)
DHCS Outreach brochure, children – French (PDF, 1.2 MB)
DHCS Outreach brochure, children – Hebrew (PDF, 1.2 MB)
DHCS Outreach brochure, children – Hindu (PDF, 1.2 MB)
DHCS Outreach brochure, children – Hmong (PDF, 1.2 MB)
DHCS Outreach brochure, children – Japanese (PDF, 1.3 MB)
DHCS Outreach brochure, children – Korean (PDF, 1.3 MB)
DHCS Outreach brochure, children – Laotian (PDF, 1.2 MB)
DHCS Outreach brochure, children – Mien (PDF, 1.2 MB)
DHCS Outreach brochure, children – Portuguese (PDF, 1.2 MB)
DHCS Outreach brochure, children – Punjabi (PDF, 1.2 MB)
DHCS Outreach brochure, children – Russian (PDF, 1.2 MB)
DHCS Outreach brochure, children – Samoan (PDF, 1.2 MB)
DHCS Outreach brochure, children – Tagalog (PDF, 1.2 MB)
DHCS Outreach brochure, children – Thai (PDF, 1.3 MB)
DHCS Outreach brochure, children – Turkish (PDF, 1.2 MB)
DHCS Outreach brochure, children – Ukrainian (PDF, 176 KB)
DHCS Outreach brochure, children – Vietnamese (PDF, 859 MB)
Young adults ages 13-21: learn more about what kind of care is offered for young adults 13-21.
DHCS Outreach brochure, teens – English (PDF, 1.3 MB)
DHCS Outreach brochure, teens – Spanish (PDF, 4.7 MB)
DHCS Outreach brochure, teens – Arabic (PDF, 1.2 MB)
DHCS Outreach brochure, teens – Armenian (PDF, 190 KB)
DHCS Outreach brochure, teens – Cambodian (PDF, 230 KB)
DHCS Outreach brochure, teens – Chinese (Simplified) (PDF, 252 KB)
DHCS Outreach brochure, teens – Chinese (Traditional) (PDF, 510 KB)
DHCS Outreach brochure, teens – Farsi (PDF, 200 KB)
DHCS Outreach brochure, teens – French (PDF, 208 KB)
DHCS Outreach brochure, teens – Hebrew (PDF, 208 KB)
DHCS Outreach brochure, teens – Hindu (PDF, 180 KB)
DHCS Outreach brochure, teens – Hmong (PDF, 162 KB)
DHCS Outreach brochure, teens – Japanese (PDF, 444 KB)
DHCS Outreach brochure., teens – Korean (PDF, 947 KB)
DHCS Outreach brochure, teens – Laotian (PDF, 189 KB)
DHCS Outreach brochure, teens – Mien (PDF, 165 KB)
DHCS Outreach brochure, teens – Portuguese (PDF, 775 KB)
DHCS Outreach brochure, teens – Punjabi (PDF, 209 KB)
DHCS Outreach brochure, teens – Russian (PDF, 630 KB)
DHCS Outreach brochure, teens – Samoan (PDF, 205 KB)
DHCS Outreach brochure, teens – Tagalog (PDF, 204 KB)
DHCS Outreach brochure, teens – Thai (PDF, 268 KB)
DHCS Outreach brochure, teens – Turkish (PDF, 1.4 MB)
DHCS Outreach brochure, teens – Ukrainian (PDF, 176 KB)
DHCS Outreach brochure, teens – Vietnamese (PDF, 859 KB)
Medi-Cal Rights Guide
DHCS Medi-Cal Rights guide, English (PDF, 122 KB)
DHCS Medi-Cal Rights guide, Spanish (PDF, 133 KB)
DHCS Medi-Cal Rights guide, Arabic (PDF, 188 KB)
DHCS Medi-Cal Rights guide, Armenian (PDF, 1.5 MB)
DHCS Medi-Cal Rights guide, Cambodian (PDF, 275 KB)
DHCS Medi-Cal Rights guide, Chinese (Simplified) (PDF, 253 KB)
DHCS Medi-Cal Rights guide, Chinese (Traditional) (PDF, 544 KB)
DHCS Medi-Cal Rights guide, Farsi (PDF, 322 KB)
DHCS Medi-Cal Rights guide, French (PDF, 289 KB)
DHCS Medi-Cal Rights guide, Hebrew (PDF, 266 KB)
DHCS Medi-Cal Rights guide Hindu (PDF, 236 KB)
DHCS Medi-Cal Rights guide, Hmong (PDF, 247 KB)
DHCS Medi-Cal Rights guide, Japanese (PDF, 362 KB)
DHCS Medi-Cal Rights guide, Korean (PDF, 270 KB)
DHCS Medi-Cal Rights guide, Laotian (PDF, 175 KB)
DHCS Medi-Cal Rights guide, Mien (PDF, 234 KB)
DHCS Medi-Cal Rights guide, Portuguese (PDF, 163 KB)
DHCS Medi-Cal Rights guide, Punjabi (PDF, 200 KB)
DHCS Medi-Cal Rights guide, Russian (PDF, 1.2 MB)
DHCS Medi-Cal Rights guide, Samoan (PDF, 155 KB)
DHCS Medi-Cal Rights guide, Tagalog (PDF, 162 KB)
DHCS Medi-Cal Rights guide, Thai (PDF, 194 KB)
DHCS Medi-Cal Rights guide, Turkish (PDF, 230 KB)
DHCS Medi-Cal Rights guide, Ukrainian (PDF, 166 KB)
DHCS Medi-Cal Rights guide, Vietnamese (PDF, 171 KB)
Care for children with special needs
California Children’s Services (CCS)
CCS is a state program for children and young adults under 21. To learn more about CCS, visit California Children's Services.
The Early Start program (Ages 0-3)
The Early Start program supports infants and toddlers with disabilities.
Developmental disability services for children (ages 3-21)
Blue Shield Promise members with developmental disabilities can receive aid. This includes screening, preventative, and therapeutic services.
Blue Shield Promise also provides members with referrals to regional centers.
- Regional centers can provide support through:
- Respite
- Out of home placement
- Supportive living
Behavioral Health Treatment Services for members under 21
Blue Shield Promise members under 21 are also eligible for Behavioral Health Treatment (BHT) services. For more information, visit the behavioral health services page.
Care management for members under 21
Care Management is a service for Medi-Cal members who need extra support. This support comes from a team of dedicated care providers.
Blue Shield Promise provides Enhanced Care Management for members who have social and intensive care needs. For more information, visit the Enhanced Care Management page.
Right to Continuity of Care
If you change plans, you might not be able to keep your current provider. You’ll need to submit a continuity of care request. You may submit this request yourself. Or your authorized delegate can submit it on your behalf.
To submit a request, call Customer Service. Or download and fill out the Continuity of Care Form.
Transportation services for members under 21
We can help you and your child get a ride to doctor appointments. This is part of you and your child’s Medi-Cal benefits. There is no extra cost. Minors may ride alone. They must have written consent from their legal guardian.1 Visit non-emergency transportation (NEMT) and non-medical transportation (NMT) for more information.
To set up a ride, contact Call the Car at (877) 433-2178 (TTY: 711), 24 hours a day, 7 days a week.
1 Some services do not require written consent for a minor to ride alone when allowed by federal or state law.
Changing to Medi-Cal for adults
If you are nearing the age of 21 and need to transition to an adult care provider, Blue Shield Promise offers an Age-out program. The Age-out program is available for members 17 years and older.
CCS Age Out and transition overview presentation (13 min)
CCS Age Out and transition overview (PDF, 385 KB)
To learn more about the Age-out program, contact your case manager or Customer Service for more help.
Blue Shield of California Promise Health Plan Customer Service
3840 Kilroy Airport Way
Long Beach, CA 90806
Los Angeles County
(800) 605-2556 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday
Fax: (323) 889-6236
San Diego County
(855) 699-5557 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday
Fax: (619) 528-4820
Department of Health Care Services (DHCS)
Visit the DHCS website to learn more about Medi-Cal.