About Blue Shield of California Promise Health Plan

Blue Shield of California Promise Health Plan is a managed care organization, wholly owned by Blue Shield of California, offering Medi-Cal plans. It is led by healthcare professionals with a “members-first” philosophy and is committed to building a quality network of providers and partnering with community organizations for its members. Learn more about our plans

In 2015, Blue Shield of California acquired Care1st Health Plan, a provider-founded managed care company based in Los Angeles County. On January 1, 2019, Care1st Health Plan changed its name to Blue Shield of California Promise Health Plan. Under its new name, Blue Shield of California Promise Health Plan, along with its clinics in Palmdale and Lancaster, continues to serve Medi-Cal beneficiaries in Los Angeles and San Diego counties.

Contact us

Find important phone numbers and other contact information.

Non-discrimination and language assistance notice

Discrimination is against the law. Blue Shield of California Promise Health Plan complies with applicable State and Federal civil rights laws.

Terms and conditions of use

Read the conditions and terms of use for Blue Shield of California Promise Health Plan products and services.

Notice of privacy practice

We at Blue Shield of California Promise Health Plan respect your privacy, and we work hard to protect the information you provide online. Learn how we protect, use, and disclose our members’ and policyholders' personal information.

Equal Employment Opportunity policy

Blue Shield of California Promise Health Plan maintains a policy of equal treatment in the administration of all personnel matters.

Careers

Blue Shield of California Promise Health Plan is always looking for new, talented people to improve the lives our members and help us shape the future of health care.

Our Medi-Cal plan

Blue Shield of California Promise Health Plan offers Medi-Cal.

Health Equity

The HEART Program includes a multidisciplinary focus across the health plan.

Memorandums of Understanding (MOUs)

Blue Shield Promise has MOUs with local government agencies and health departments.

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Page last updated: 9/30/2019

Health Care Options: (844) 580-7272  {TTY: {800) 430-7077}, Monday through Friday from 8 a.m. — 6 p.m. 

For information on Blue Shield Promise plans for your health care, call the Department of Health Care Services at (800) 430-4263 {TTY: (800) 735-2922}, or visit https://www.healthcareoptions.dhcs.ca.gov/.

Blue Shield of California Promise Health Plan is a managed care organization, wholly owned by Blue Shield of California, offering Medi-Cal Plans.

© 2002-2024. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. All rights reserved.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association.

The provider network may change at any time. You will receive notice when necessary.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan 遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

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Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, 
Long Beach, CA  90806

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