Blue Shield Promise Medi-Cal Documents
You can download and read a complete description of program benefits. This is in a Member Handbook. We also call this an Evidence of Coverage (EOC).
In this section you will also find other important plan documents, and information on how Blue Shield of California Promise Health Plan supports its members.
Download the Member Handbook for your area in your preferred language.
Language assistance services
Blue Shield of California Promise Health Plan complies with State and Federal civil rights laws and provides free language services to people whose primary language is not English. We communicate with our members in many different languages and dialects including English, Spanish, Cantonese, Mandarin, Armenian, Russian, Vietnamese, Khmer (Cambodian), among others.
Blue Shield of California Promise Health Plan does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age or disability.
Sample member ID card
View a sample of Blue Shield Promise Medi-Cal member ID card.
Privacy policies and healthcare fraud prevention
Find out how we use your medical information, how we protect this information, and how we prevent healthcare fraud.
Information to prepare you to handle and recover from a disaster or an emergency.