Blue Shield Promise Medi-Cal Benefits
Find the health benefits you get as a Blue Shield of California Promise Health Plan Medi-Cal member.
Medi-Cal benefits may include:
- Primary care doctor, wellness, and specialist visits
- Hospital and emergency services
- Family planning, maternity and newborn care
- Laboratory services
- Physical and occupational therapy
- Disease and condition management
- Routine eye exams
- Eyeglasses or contact lenses
Dental benefits are available to Medi-Cal members who qualify through Denti-Cal. Denti-Cal is provided by the Department of Health Care Services (DHCS). To learn more about Denti-Cal’s coverage please visit their website or call them at (TTY: 711).
Medi-Cal for kids and teens
Blue Shield Promise provides Medi-Cal services for children and young adults under the age of 21.
Some of the free services included are:
- Getting a doctor’s appointment
- Getting a ride to and from your doctor appointment
- Shots and health screening
- Mental health support
- To learn more, visit the Medi-Cal for children and young adults under the age of 21 page.
Long-term services and support
- Community-Based Adult Services (CBAS)
- Long-Term Care (LTC)
Enhanced Care Management (ECM) and Community Supports (CS)
Blue Shield Promise offers Enhanced Care Management (ECM) and Community Supports (CS) for Medi-Cal members with complex health needs or social challenges that make it difficult to improve their health.
- Emergency transportation
- Non-emergency medical transportation
- Non-medical transportation
Nurse Advice Line
Connect to a registered nurse who will listen to your health problem.
Find urgent care clinics near you for same-day care for non-life-threatening medical needs.
Talk to a board-certified doctor 24/7/365 over the phone or video chat.
Transportation services information
As a Blue Shield Promise Medi-Cal member you may be able to get transportation to your healthcare appointments at no cost.
Behavioral and mental health services
Blue Shield Promise Medi-Cal provides mental health and substance use disorder services through primary care physicians (PCPs), licensed behavioral health providers, and county providers and agencies.
Prior authorization for treatment
Learn which healthcare services require prior authorization.
Referral for treatment
Find out how to obtain a referral to see a specialist.
Get help from a Community Health Worker (CHW)
Find out how a CHW can help you overcome your health challenges.
Blue Shield of California Promise is here to help you prepare for your pregnancy. We offer services for newborn, perinatal, and postpartum care.
For members with multiple chronic conditions, learn about our in-home care serviced provided by ConcertoCare®.