Doctor listening to patient

Are your patients enrolled in Medi-Cal?
 

IMPORTANT: Has their contact information changed in the past two years? Please remind them to give their county office their updated contact information so they can stay enrolled. Post-COVID-19 Medi-Cal member redetermination will begin soon.
 

Members can find their local county office and apply for benefits at BenefitsCal.com.

Welcome to Blue Shield of California Promise Health Plan network

Welcome to Blue Shield of California Promise Health Plan network

The Blue Shield of California Promise Health Plan network comprises over 7,000 physicians, 80 hospitals and many ancillary medical professionals. Our Provider Services department develops and manages the Blue Shield of California Promise Health Plan provider network throughout our service areas. With our information systems, Internet accessibility and experienced management support, we strive to achieve optimal provider satisfaction.

As a mixed-model HMO, Blue Shield Promise contracts directly with individual physicians and other provider types under flexible reimbursement methodologies and IPA/medical groups on a capitated basis. Under the IPA/medical group arrangements, operational functions are delegated with Blue Shield Promise providing oversight.

Blue Shield Promise understands the importance of developing and maintaining solid relationships with providers as well as the barriers that the under-served population face in accessing healthcare services. It is our desire to be responsive and to work closely with our providers to better understand the challenges facing them. Our objective is to help providers improve the delivery of healthcare services.

We always welcome physicians and other healthcare professionals joining our network.

Join our network
Learn how to update your practice information
Become a California Children Services paneled provider

Welcome to Blue Shield of California Promise Health Plan network

The Blue Shield of California Promise Health Plan network comprises over 7,000 physicians, 80 hospitals and many ancillary medical professionals. Our Provider Services department develops and manages the Blue Shield of California Promise Health Plan provider network throughout our service areas. With our information systems, Internet accessibility and experienced management support, we strive to achieve optimal provider satisfaction.

As a mixed-model HMO, Blue Shield Promise contracts directly with individual physicians and other provider types under flexible reimbursement methodologies and IPA/medical groups on a capitated basis. Under the IPA/medical group arrangements, operational functions are delegated with Blue Shield Promise providing oversight.

Blue Shield Promise understands the importance of developing and maintaining solid relationships with providers as well as the barriers that the under-served population face in accessing healthcare services. It is our desire to be responsive and to work closely with our providers to better understand the challenges facing them. Our objective is to help providers improve the delivery of healthcare services.

We always welcome physicians and other healthcare professionals joining our network.

Join our network
Learn how to update your practice information
Become a California Children Services paneled provider

We are here to help!

If you have any questions about our plan benefits, procedures and other topics, contact Provider Services. For your convenience, we now have a dedicated phone line.

Call us at (800) 468-9935 (TTY 711), 6 a.m. to 6:30 p.m., Monday through Friday.

Download provider quick reference phone guide (PDF, 129 KB)

Health Care Options: (844) 580-7272  {TTY: {800) 430-7077}, Monday through Friday from 8 a.m. — 6 p.m. 

For information on Blue Shield Promise Cal MediConnect Plan and other Cal MediConnect options for your health care, call the Department of Health Care Services at (800) 430-4263 {TTY: (800) 735-2922}, or visit https://www.healthcareoptions.dhcs.ca.gov/.

Blue Shield of California Promise Health Plan is a managed care organization, wholly owned by Blue Shield of California, offering Medi-Cal and Cal MediConnect Plans.

© 2002-2023. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. All rights reserved.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association.

The provider network may change at any time. You will receive notice when necessary.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan 遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

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Blue Shield of California Promise Health Plan, 601 Potrero Grande Drive, Monterey Park, CA 91755.

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