Get support from a community health worker
Community Health Workers (CHW) are non-clinical staff who can offer support in a variety of ways. CHWs have firsthand experience overcoming various life challenges. Working with someone who has gone through similar experiences can help you overcome your own challenges.
What can a Community Health Worker help you with?
- Chronic health challenges
- Asthma preventive services (APS)
- Mental health challenges
- Substance use recovery
- Stressful life events
- Domestic or intimate violence
- Navigating healthcare
Contact your primary care provider to get a referral for CHW services.
Covered services
The following CHW services are covered by Blue Shield of California Promise Health Plan:
- Up to 6 hours of CHW services per year
- Up to 2 hours of CHW services per day
The following asthma preventive services (APS) services are covered by Blue Shield of California Promise Health Plan:
- Up to 2 hours of APS daily, two visits per year
- Up to 2 visits per year for in-home environmental trigger assessments
If more CHW or APS services are needed, your doctor or mental health provider must submit a request. Ask your provider to review the Blue Shield Promise provider manual for more information.
Phone: (800) 605-2556 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday.
Fax: (323) 889-6236
Blue Shield of California Promise Health Plan
Customer Service
3840 Kilroy Airport Way
Long Beach, CA 90806
Phone: (800) 669-5557 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday.
Fax: (323) 889-2101
Blue Shield of California Promise Health Plan
Customer Service
3840 Kilroy Airport Way
Long Beach, CA 90806
CHW contracts
Correctional Health Treatment Centers, Inc. (LA & SD)
Email: CHW@correctional.health
473 E. Carnegie Dr., Ste 200, San Bernardino CA 92408
Phone: (800) 842-1598
Fax: (909) 884-0388
La Maestra Community Health Centers (SD)
Email: InfoECM.CS@lamaestra.org
4010 Fairmount, San Diego CA 92105
Phone: (619) 510-4641
Fax: (619) 510-4642
San Diego Healthcare Quality Collaborative (SD)
Email: Referrals@sdwellnesscollaborative.org
3517 Camino del Rio South, Suite 215, San Diego CA 92108
Phone: (619) 273-3295
Fax: (619) 839-3181