Blue Shield of California Promise Health Plan
We are here to help you through the Medi-Cal renewal process.
Are you enrolled in Medi-Cal?
Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled.
Los Angeles: Go to benefitscal.com or call the Los Angeles County Department of Public Social Services at (866)-613-3777 (TTY: 711).
San Diego: Go to benefitscal.com or call the Access Customer Service Center at (866) 262-9881 (TTY: 711).
Why Blue Shield Promise Health Plan
In Los Angeles County, Blue Shield Promise Medi-Cal is contracted with the Local Initiative Health Authority of Los Angeles County (L.A. Care Health Plan) to provide Medi-Cal health benefits to its Medi-Cal recipients.
In San Diego County, Blue Shield Promise Medi-Cal is contracted with the Department of Health Care Services (DHCS) of San Diego County to provide Medi-Cal health benefits to its Medi-Cal recipients.
Doctors
We work with a wide network of professional physicians.
Care programs
We provide peace of mind for managing your health.
Nurse advice line
We believe that all Californians deserve quality care.
Health and wellness programs
Our health education and wellness programs can help you stay healthy.
Award-winning care
Our Medicare and Medi-Cal plans earned NCQA Full Accreditation.
Community resource centers in Los Angeles County
We’re here for you! L.A. Care Health Plan and Blue Shield of California Promise Health Plan are here to serve you and your community. The Resource Center is a warm and safe space in your community offering many classes and programs that are free and open to everyone. Our offerings include:
- Fitness, nutrition and health education classes
- Social services assistance (housing, financial literacy, food security) and support groups
- On-site Medi-Cal enrollment support
Transportation services
As a Blue Shield Promise Medi-Cal member you may be able to get transportation to your healthcare appointments at no cost.
Are you a provider?
Get information about Blue Shield of California Promise Health plan benefits, policies, and procedures.
Last updated: 06/16/2023
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