Nurse advice line
Connect with a registered nurse for advice based on your current symptoms, 24/7.
It’s free and easy! Just call (800) 609-4166 (TTY: 711), 24 hours a day, seven days a week.
The nurse can help you decide:
- Whether you need to see the doctor
- What to do if your symptoms get worse
- What you can do at home to start feeling better
We also use interpreters for all other languages, at no cost to you.
For life or limb-threatening emergencies, always call 911 or your local emergency services. You do not have to call the Nurse Advice Line before getting health care.
Language assistance services
Blue Shield of California Promise Health Plan complies with State and Federal civil rights laws and provides free language services to people whose primary language is not English. We communicate with our members in many different languages and dialects including English, Spanish, Cantonese, Mandarin, Armenian, Russian, Vietnamese, Khmer (Cambodian), among others.
Find urgent care clinics near you for same-day care for non-life-threatening medical needs.
Talk to a board-certified doctor 24/7/365 over the phone or video chat.
Find a provider
Use our online tool to find a provider in your area or download a provider directory.