Talk to doctors by phone or video 24/7 at no cost to you. Get care when and where you need it. Blue Shield Promise members have access to a national network of U.S. board-certified physicians from Teladoc. You can request an on-demand visit (within 60 minutes or less) or schedule an appointment in advance that fits your schedule.
- If you’re considering the emergency room or urgent care center for a non-emergency
- When on vacation, a business trip, or away from home
- For short-term prescription refills
Always call your PCP first. Use Teladoc when your PCP is not available.
Access Teladoc now
Sign in to your Blue Shield account to request an appointment.
Or, access Teladoc 24/7/365 by calling:
(800) TELADOC (835-2362) (TTY: 711)
Get the care you need
Teladoc doctors can treat many medical conditions including:
- Cold and flu symptoms,
- Respiratory infection,
- Sinus problems,
- And more.
Meet the doctors
- Are practicing primary care physicians,
- Have an average of 20 years of experience,
- Are board-certified and licensed in California, and
- Are credentialed every three years.
Interpreting services are available in over 240 languages for Teladoc services.
Nurse Advice Line
Connect to a registered nurse who will listen to your health problem.
Find urgent care clinics near you for same-day care for non-life-threatening medical needs.
Behavioral and mental health services
Blue Shield Promise Medi-Cal provides mental health and substance use disorder services through primary care physicians (PCPs), licensed behavioral health providers, and county providers and agencies.
Perinatal and breastfeeding information
Get information on breastfeeding and what to expect during pregnancy.
Find a provider
Use our online tool to find a provider in your area or download a provider directory.
Health and wellness programs and resources
Learn about health and wellness programs and educational materials available to you.
© 2021 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are trademarks of Teladoc Health, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA-controlled substances, non-therapeutic drugs, and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.