All your Blue Shield of California Medicare Advantage plan documents and Medicare Star Ratings are listed on this page. These include your Evidence of Coverage (EOC), Annual Notice of Changes (ANOC), Summary of Benefits (SOB), enrollment form, enrollment checklist and multi-language notice. You can also log into your account and go to the Benefits section on your member dashboard.
If you want help understanding your documents, call Blue Shield of California Customer Care:
Medicare Advantage Prescription Drug Plans Customer Care at (800) 776-4466 (TTY: 711), 8 a.m. to 8 p.m., seven days a week, year round
Blue Shield Balance (HMO) Customer Care at (888) 802-4423 (TTY: 711), 8 a.m. to 8 p.m., seven days a week, year round