Privacy and security


Please look at our Online and mobile privacy policy. to learn more about how we use and share the information that visitors give us on our website.

 線上與手機隱私權聲明  (PDF, 325 KB)

 Descargar la Politica de privacidad en la red y los moviles en espanol  (PDF, 54 KB)

 Thông Báo Bảo Mật Trực Tuyến và Di Động  (PDF, 121 KB)

Please look at our HIPAA Notice of privacy practices to learn more about how medical information about you may be used and shared as a Blue Shield member. You can also learn how to access and see your information.

To learn more about how your personal and financial information as a Blue Shield Life policyholder is collected, used, shared, and protected, please look at our GLBA Privacy Notices.

Use these privacy forms to exercise your privacy rights about the health information Blue Shield creates, gets, and/or keeps about you, as a Blue Shield member.

If you have any questions about these Privacy statements, you can contact the Blue Shield Privacy Office by telephone at (888) 266-8080 (toll free), by sending an e-mail to, or by U.S. mail to:

Blue Shield Privacy Office
P.O. Box 272540
Chico, CA 95927-2540

Fraud Cybersecurity
If you are reporting a medical or healthcare fraud issue involving a Blue Shield of California Provider, Group, or Member, please proceed to the Reporting Fraud page. If you are reporting a cybersecurity issue, for example malware, phishing, or vulnerabilities involving Blue Shield of California, please contact us at

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© California Physicians' Service DBA Blue Shield of California 1999-2024. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.