Health and Wellness Programs and Education for Medi-Cal Members

Blue Shield of California Promise Health Plan (Blue Shield Promise) wants to help keep you and your family healthy. We believe the more you know, the better you can manage your health.

We have programs and services to help you stay active and fit, manage chronic conditions like diabetes, keep a healthy weight, and eat healthy. We can also help you find classes, counseling, and support groups.

Health and Wellness programs for our members

 Health and wellness portal

Reaching and keeping good health is a lifelong effort. We offer several online tools that can help you live healthier and manage chronic conditions.

Go to the Health and wellness portal to create your account. Once you create an account, you may complete the health assessment and have access to the online health tools.

Create a health and wellness portal account


Wellvolution is Blue Shield’s digital care program which is free to all Blue Shield Promise members 18yo+. Get tools, apps, and support designed for you to achieve your health goals.

Get started with Wellvolution

 Diabetes Prevention Program

We’ve teamed up with Solera Health to offer you a diabetes prevention program. There is no cost to you. This program helps you learn how to make small changes to your daily routine to be more active and eat healthier.

If you qualify for this program, you will meet with a health coach and a small group for support, online or at a site near you.

We hope you will take this chance to make a lasting effect on your health. If you have any questions, please call Solera Health at (866) 692-5059 (TTY: 711), 6 a.m. to 6 p.m., Monday through Friday.

Find out if you qualify for this program

 Care Management Programs

Care Management has three programs available for our members. Blue Shield Promise finds members who meet certain program criteria and asks them to join. The programs are free and optional to use.

These programs offer you education to better manage your condition(s). Our nurse works with you and your doctor to help you stay healthy and to avoid the hospital. Your nurse gives you support and education. They also help coordinate your care and make sure you get all your preventive health screenings. You can call to speak with our team at (877) 702-5566 (TTY: 711), 8 a.m. – 5 p.m., Monday through Friday.

 Initial Health Assessment (first health checkup)

Make an appointment for your first health checkup as soon as you become a Blue Shield Promise Medi-Cal member. During your first health checkup, you will receive a complete physical. This checkup will help your doctor get to know you better so she or he can provide you with complete care.

 Pregnancy Program

Our care team offers personalized help to get you ready for a baby. They will help you prepare for a healthy pregnancy. We also offer support if you're dealing with a pregnancy loss. It’s free for eligible members.

Visit Pregnancy Benefits to learn more

 Behavioral Health Services

Blue Shield Promise Medi-Cal provides mental health and substance use disorder services through primary care physicians (PCPs), licensed behavioral health providers, and county providers and agencies. We also provide behavioral health treatment services for children under the age of 21.

Learn more about behavioral and mental health services

Health education materials

Our health education brochures provide you with information on how to stay healthy and manage your conditions. Brochures are available on the following topics: alcohol and substance use disorders, asthma, children’s health, diabetes, family planning, pregnancy, breastfeeding and parenting, high blood pressure, nutrition and weight management, immunizations, smoking cessation, and many more.

Preventive Health Guidelines, English (PDF, 3.9 MB)

Preventive Health Guidelines, Spanish (PDF, 4.6 MB)

Health videos

You can watch videos on health topics like heart and lung health, pregnancy, wellness, children’s health and more.

Living Well Information Line

Health information is a phone call away. Call our Living Well Information Line to get answers to your questions about cholesterol, weight management, exercise, healthy eating, and diabetes. Call Member Services and ask for the Health Education Department.

Los Angeles: (800) 605-2556 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday

San Diego: (855) 699-5557 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday

Blue Shield Promise Medi-Cal member and community events

Blue Shield Promise Medi-Cal provides various free events and seminars for its members.

Blue Shield Promise Medi-Cal "Cares Health Talk" member newsletter

You will receive newsletters that have useful information on many topics. Online versions are available in multiple languages.

2023 Fall Newsletters

Health education classes and programs

Join a health education class, online or in-person. We can help you find a class. Call Customer Care and ask for the Health Education Department.

Los Angeles: (800) 605-2556 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday
San Diego: (855) 699-5557 (TTY: 711]) 8 a.m. to 6 p.m., Monday through Friday

Last updated: April 22, 2024

Health Care Options: 1-844-580-7272, de lunes a viernes, de 8:00 a. m. - a 6:00 p. m. Los usuarios del sistema TTY deben llamar al 1-800-430-7077.

Para obtener información sobre Blue Shield Promise Cal MediConnect Plan y otras opciones de Cal MediConnect para la atención de su salud, comuníquese con el Department of Health Care Services (Departamento de Servicios de Atención de la Salud) al 1-800-430-4263 (TTY: 1-800-735-2922) o visite la página

Blue Shield of California Promise Health Plan es una organización de atención administrada que pertenece completamente a Blue Shield of California, y que ofrece Medi-Cal, Cal MediConnect, Medicare Advantage HMO y Dual Eligible Special Needs Plans (D-SNP, Planes de necesidades especiales con doble elegibilidad).

© 2002-2023. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. Todos los derechos reservados.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan es un licenciatario independiente de Blue Shield Association..

Blue Shield of California Promise Health Plan es un plan HMO y un plan HMO D-SNP que tiene un contrato con Medicare y un contrato con el Programa Medicaid del Estado de California. La inscripción en Blue Shield of California Promise Health Plan depende de la renovación del contrato.

Las redes de proveedores pueden cambiar en cualquier momento.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan 遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。


Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, Long Beach, CA  90806

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