All your Blue Shield of California Medicare Advantage Plan documents, including the enrollment form, enrollment checklist, multi-language notice, and Medicare Star Ratings are listed on this page.
Plan documents can be used to help you understand your plan.
Evidence of Coverage (EOC) describes in detail the health care benefits covered by your plan.
Summary of Benefits (SOB) is a simplified document that summarizes your health benefits and coverage.
Annual Notice of Changes (ANOC) is a summary of any changes in the costs and coverage of your plan, effective January 1.
You can also log into your online account and go to the “Benefits” section on your member dashboard.
If you want help understanding your documents, please call:
- Blue Shield of California Medicare Advantage Prescription Drug Plans Customer Care at (800) 776-4466 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.
- Blue Shield Balance (HMO) Customer Care at: (888) 802-4423 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.
