Search Blue Shield Promise Medi-Cal's provider directory to find a doctor. We offer a variety of primary care doctors and urgent care clinics near your home.*

Provider directories by service area

Los Angeles County
Directory, English (PDF, 20 MB)
Directory, Spanish (PDF, 21 MB)

San Diego County
Directory, English (PDF, 29 MB)
Directory, Spanish (PDF, 30 MB)

Urgent care clinics directory (PDF, 38 KB)

For life or limb-threatening emergencies, always call 911 or your local emergency services.


Nurse Advice Line

If you need help deciding whether you or your child needs to see a doctor or knowing what to do if your symptoms get worse, connect with a registered nurse who will answer your questions. It's free and easy.

Our nurses speak English and Spanish. Interpretation services for other languages are available upon request.

  Call toll-free: (800) 609-4166 (TTY: 711), 24 hours a day, 7 days a week.

NOTE: You do not need to call the Nurse Advice Line before getting health care.

Provider directory inaccuracies

If you believe there may be an inaccuracy or error in our directory, please let us know:

 Submit online form to report inaccuracies electronically

Los Angeles County


Phone: (800) 605-2556 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday


Blue Shield of California Promise Health Plan

Member Services

601 Potrero Grande Dr.

Monterey Park, CA 91755

San Diego County


Phone: (855) 699-5557 (TTY: 711), 8 a.m. to 6 p.m., Monday through Friday


Blue Shield of California Promise Health Plan
Member Services
3131 Camino Del Rio North, Suite 1300
San Diego, CA 92108

Language assistance services

Blue Shield of California Promise Health Plan complies with State and Federal civil rights laws and provides free language services to people whose primary language is not English. We communicate with our members in many different languages and dialects including English, Spanish, Cantonese, Mandarin, Armenian, Russian, Vietnamese, Khmer (Cambodian), among others.

Find a provider online

Search your provider directory online. The directory lists: primary care doctors, specialists, hospitals and facilities, Federally Qualified Health Care (FQHC) clinics, behavioral health service providers, and vision service providers.

Request a printed copy of the provider directory

Get a printed copy of Blue Shield Promise Medi-Cal’s provider directory.

Benefits information

Learn about plan benefits and programs.

* The provider networks may change at any time.