Coverage that is all about you.

Blue Shield Promise Medi-Cal

At Blue Shield of California Promise Health Plan, we know that health care is more than a doctor’s visit. That’s why we provide extra care and support.

We offer Medi-Cal in Los Angeles and San Diego counties and have many doctors to choose from. Medi-Cal is free or low-cost health coverage for adults and kids who qualify.

Interested in applying for Medi-Cal or enrolling in Blue Shield Promise? We can help! Call us toll-free at (866) 820-6009 (TTY: 711) Monday through Friday, 8 a.m. to 6 p.m.

Here for you supporting you to live your best life

 

We can help you:

  • Find a doctor or follow up on a referral to see a specialist
  • Schedule rides to medical appointments
  • Understand health notices that come in the mail
  • Connect you with our Social Services team to help with things like assistance with housing, food, and utility bills

Blue Shield Promise highlights

Interpreters for more than 240 languages

Access to a lot of doctors, hospitals, and urgent care centers

24/7 Nurse Advice Line

Personal care plans for you with care managers

Free rides to medical visits

Home-based care for certain conditions

In Los Angeles, we’ve partnered with L.A. Care Health Plan to open 14 L.A. Care and Blue Shield Promise Community Resource Centers.

For detailed more information about benefits, review the Blue Shield Promise Medi-Cal Evidence of Coverage (EOC), also known as the Member Handbook.

Read frequently asked questions

Redetermination

Your Medi-Cal status is reviewed every year to make sure you and/or your family members still qualify - this is called Annual Redetermination.

If you’ve received a Redetermination notice in the mail or your address or income has changed, act now to avoid disruption in your medical coverage. Blue Shield Promise is here to help you with the Redetermination process or to reapply for Medi-Cal coverage if you lost coverage.

Applying for Medi-Cal?

We can help! Call us toll-free at (866) 820-6009 (TTY 711), Monday through Friday, 8 a.m. to 6 p.m.

You can also read Blue Shield Promise Health Plan’s step-by-step Medi-Cal enrollment guide.

Learn how to apply

Ready to apply for Medi-Cal?

View enrollment instructions

Page last updated: 6/29/2023

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Health Care Options: (844) 580-7272  {TTY: {800) 430-7077}, Monday through Friday from 8 a.m. — 6 p.m. 

For information on Blue Shield Promise plans for your health care, call the Department of Health Care Services at (800) 430-4263 {TTY: (800) 735-2922}, or visit https://www.healthcareoptions.dhcs.ca.gov/.

Blue Shield of California Promise Health Plan is a managed care organization, wholly owned by Blue Shield of California, offering Medi-Cal Plans.

© 2002-2025. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. All rights reserved.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association.

The provider network may change at any time. You will receive notice when necessary.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan遵循適用的州法律和聯邦公民權利法律，並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

 

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Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, Long Beach, CA  90806

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