Health education resources for Medi-Cal providers

The Blue Shield of California Promise Health Plan Health Education Department can assist you in meeting state requirements for health education by providing you with the following resources. 

Patient health education: State requirements for providers (PDF, 159 KB)


Health education materials resources

Blue Shield Promise asks its network providers to commit to helping Blue Shield Promise educate patients about important topics. The following materials can facilitate discussion with your patients.

Emergency Room (ER) Health Education Campaign

Maternity program and breastfeeding information

Blue Shield Promise provides information and resources to help our members during all stages of pregnancy. Find information on our maternity program and breastfeeding resources for your patients.

Health education materials library

Print health education brochures


Health education classes and programs

Blue Shield Promise health educators offer health education classes in a variety of topics.  Many local hospitals also offer free health education classes. Please refer your Blue Shield Promise patients to these services using the Health Education Referral Form. Members may also call our Customer Care line and ask to speak with the Health Education department for more information on these classes.

Behavioral Health Services

Blue Shield Promise behavioral health services cover mental health, substance use disorder, and autism spectrum disorder behavioral health treatment.

Population Health Management

Our Disease Management Program provides education, care coordination, and support for members with certain chronic conditions.

Comprehensive tobacco cessation services and screening for Medi-Cal patients

Learn about recommended tobacco use screenings and interventions.

State requirements for Medi-Cal providers' health education

Review the Department of Health Care Services (DHCS) requirements for Health Education for providers serving Medi-Cal patients.

Health education materials for members

Find health education brochures and videos available to Blue Shield of California Promise Health Plan members.

Health and wellness programs for Medi-Cal members

Help your patients find resources for staying fit, managing chronic conditions like asthma or high blood pressure, maintaining a healthy weight, and more.

Health assessment guidelines for Medi-Cal providers

Learn how to conduct health assessments, find age-appropriate patient questionnaires and forms, and related provider training materials.

Provider Connection

Access network provider tools on Provider Connection website.

Health Care Options: (844) 580-7272  {TTY: {800) 430-7077}, Monday through Friday from 8 a.m. — 6 p.m. 

For information on Blue Shield Promise plans for your health care, call the Department of Health Care Services at (800) 430-4263 {TTY: (800) 735-2922}, or visit

Blue Shield of California Promise Health Plan is a managed care organization, wholly owned by Blue Shield of California, offering Medi-Cal Plans.

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California Physicians’ Service DBA Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association.

The provider network may change at any time. You will receive notice when necessary.

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Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

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Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, 
Long Beach, CA  90806

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