Do you have questions about your outpatient drug benefits? Check here -- we've answered your most frequently asked questions. If your question isn't listed, please call the number on the back of your Blue Shield ID card for assistance, or check your Evidence of Coverage.
In This Section
Find out more about our formulary and the preferred generic and brand-name medications
covered under your prescription drug benefit.
Get answers to commonly asked questions about pharmacy copayments, deductibles and
Learn about the Pharmacy and Therapeutics Committee and its processes for reviewing
and selecting drugs for the formulary.
Get information on how our Blue Shield mail-service pharmacy benefit works, including
what to expect and turn-around times.
Going away on vacation? Find out how you can get your medications refilled away from
home or before you leave.
Read about the drug prior authorization process and how to obtain prior authorization
Get more information about pharmacies in our network, getting reimbursed when you
pay out of pocket and how long it takes to receive reimbursement.
Get information on our Blue Shield specialty pharmacies, including what to expect
and turnaround times for specialty prescriptions.