NurseHelp 24/7

NurseHelp 24/7 is available to Access+ HMO members only.

Have a medical concern and not sure what to do? Just call NurseHelp 24/7SM at (877) 304-0504 for immediate and reliable health advice and information. Registered nurses are available 24 hours a day to answer any of your health questions, including concerns about: 

  • Symptoms you are experiencing
  • Minor illnesses and injuries
  • Chronic conditions
  • Medical tests and medications
  • Preventive care
This service is provided at no additional cost to you.

You can also chat with a registered nurse online instead of calling. The online chat tool offers an anonymous, one-on-one dialogue in a secure environment. Just go to Member Login  and log in to your Blue Shield account. Click on “Health & Wellness" then "NurseHelp 24/7.”

With either option you get private, personalized assistance 24 hours a day.

In the case of a medical emergency, always call 911 immediately.