Immediate answers to your health questions

Have a medical concern and not sure what to do? Just call NurseHelp 24/7SM for immediate and reliable health advice and information.

Registered nurses are available 24 hours a day to answer any of your health questions, including concerns about:

  • Symptoms you are experiencing
  • Minor illnesses and injuries
  • Chronic conditions
  • Medical tests and medications
  • Preventive care


This service is provided at no additional cost to you. In the case of a medical emergency, always call 911 immediately.

Prefer to chat? Our NurseHelp 24/7 online service offers an anonymous, one-on-one dialogue with a registered nurse in a secure environment.

With either option, you get private, personalized assistance 24 hours a day.

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NurseHelp 24/7 is a service mark of Blue Shield of California. NurseHelp 24/7 is a healthcare advice line. Nurses do not provide medical services for treatment or diagnosis.

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Page last updated: 8/16/2023

© California Physicians' Service DBA Blue Shield of California 1999-2025. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.

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