County of Orange Benefits Center

Looking to enroll or make benefit changes?

Visit the County of Orange Benefits Center website or call toll-free at (800) 858-7266 to speak with a benefits specialist.

Sharewell Retiree PPO Health Plan Information

Sharewell Retiree Health Benefits

Below are important information about your health benefits:

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Medical Claims Questions

Blue Shield Medical Claims Administrator
Customer Service
(888) 235-1767
7:00 a.m. to 7:00 p.m. PT
Monday through Friday (except holidays)

Send medical claims to:
Blue Shield Claims Administration
P.O. Box 272540
Chico, CA 95927-2540


Prescription Drug Information

You can receive discounts on prescription drug purchases from Blue Shield network pharmacies. To receive your prescription drugs at the discounted rate, you must present your Blue Shield member ID card to the network pharmacy when you fill your prescription.

If you go to a non-network pharmacy to fill or refill your prescriptions, you will not receive the discount. You must still satisfy your annual deductible before the plan starts paying benefits.