These directories provide the lists of Blue Shield of California Promise Health Plan’s network providers* to assist you in your selection of a plan health care provider.

There are several ways you can access these directories. Review a multi-lingual How to Access Blue Shield of California Promise Health Plan List of Network Providers (PDF, 256 KB).

Provider directories by service area

Pharmacy directories by plan (all service areas)

Note: Blue Shield Promise Advantage Optimum Plan members may save money when they fill their prescriptions at preferred cost-sharing pharmacies.

Supplemental provider directory (all service areas)

2020 Directory, English/Spanish (PDF, 4.9 MB)

For life or limb-threatening emergencies, always call 911 or your local emergency services.

 

Mail service pharmacy, specialty pharmacy and supplemental benefits providers information

Your routine vision, acupuncture and chiropractic benefits may be administered by your Medical Group. To confirm eligibility, please contact Blue Shield Promise Medicare Member Services at (800) 544-0088 [TTY: 711]. Authorization rules may apply, please contact your Provider for a referral.

Acupuncture/Chiropractic

American Specialty Health (ASH)
Phone: (800) 678-9133, Monday through Friday, 4 a.m. – 8 p.m., Saturday, 12 p.m. – 8 p.m. (PST)
Website: www.ashlink.com

Dental providers

DeltaCare USA
Phone: (866) 247-2486, Monday through Friday, 5 a.m. – 6 p.m.
Website: www.deltadentalins.com

Hearing services and Hearing aids

For a listing of providers, contact Blue Shield Promise Medicare Member Services
Phone: (800) 544-0088, 8 a.m. – 8 p.m., seven days a week, October 1 through March 31, and Monday through Friday, April 1 through September 30.

Mail service pharmacy

CVS Caremark Mail Service Pharmacy
Phone: (866) 346-7200 [TTY: 711]
Website: https://www.caremark.com/wps/portal

Over-the-counter products

OTC Health Solutions
Phone: (888) 628- 2770 [TTY: 711], Monday through Friday, 9 a.m. – 5 p.m. (PST)

Specialty pharmacies

All our network specialty pharmacies, including CVS Specialty pharmacy, are available to all Blue Shield Medicare Part D members.
CVS Specialty pharmacy
Phone: (800) 237-2767 [TTY: 711]
Fax: (800) 323-2445
Website: www.cvsspecialty.com

Vision service provider

VSP
Phone: (800) 877-7195, Monday through Friday, 5 a.m. – 8 p.m., Saturday, 7 a.m. – 8 p.m., Sunday, 7 a.m. – 7 p.m. (PST)
Website: www.vsp.com

 

Provider directory inaccuracies

If you believe there is a potential inaccuracy or error in our directory, please let us know:

Submit online form

Phone: (800) 544-0088 (TTY/TTD: 711), 8 a.m. – 8 p.m., seven days a week, October 1 through March 31, and weekdays, April 1 through September 30.

Blue Shield of California Promise Health Plan
Member Services
601 Potrero Grande Dr.
Monterey Park, CA 91755