Blue Shield of California
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Healthy Lifestyle Rewards
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About the Program
What is the Healthy Lifestyle Rewards Program?
Who can participate?
How long does the program last?
How do I enroll?
Can I make changes to my Wellness Assessment (WA) after I submit it?
Why are the pages slow to load?
Why can't I get to the Healthy Lifestyle Rewards site?
What if I have questions or want additional information?
About the Program
What is the Healthy Lifestyle Rewards Program?
Healthy Lifestyle Rewards is an interactive, online program that supports you in adopting and maintaining healthy lifestyle habits, such as healthy eating, physical activity, stress management and quitting smoking. The program includes engaging tools, programs, information and trackers to assist you along the way.
Who can participate?
You must have an active Blue Shield medical plan and be at least 18 years of age to participate.
How long does the program last?
Each program year is 12 months long. You will have the chance to re-enroll at the beginning of each program year.
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How do I enroll?
Step 1: Register at www.blueshieldca.com. The registration process only takes a few minutes. You'll need your Blue Shield member ID number to register. After you are verified as an eligible participant in Healthy Lifestyle Rewards, you'll be taken to Step 2.

Step 2: Agree to our terms of participation. The terms of participation include important information about the program's privacy policies. As explained in these terms, we will not use information you provide as part of this program to determine your health plan coverage or your premium rates.

Step 3: Take a Wellness Assessment. To identify your starting point, we ask that you complete an online Wellness Assessment. The Wellness Assessment will help you understand how your behaviors are keeping you healthy or putting you at risk. The information you provide in the Wellness Assessment will remain private.

Step 4: Log in weekly to use trackers, Health Programs, and other tools. Healthy Lifestyle Rewards has several customizable programs, as well as trackers, articles and tools to help guide and record your progress every week. You can enroll in as many programs as you want to participate in, or you can do them one at a time.
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Can I make changes to my Wellness Assessment (WA) after I submit it?
Once you submit your WA, you will be able to update your responses at any point in the program year. You will also have the chance to complete a new WA at the beginning of each program year.
Why are the pages slow to load?
The Healthy Lifestyle Rewards pages are best viewed using DSL, cable or other broadband connections. Subscribers using dial-up connections will find these pages very slow to load because of their size.
Why can't I get to the Healthy Lifestyle Rewards site?
Check your operating system and Web browser to see if they are compatible with Healthy Lifestyle Rewards:
  • Operating system: Windows 95 or higher; Mac OS X
  • Browsers: AOL (IE 5.0/6.0 based); Firefox 1.0 and 2.0 (Windows only); Internet Explorer 5.0 (Windows and Mac OS X); Internet Explorer 6.0 and 7.0 (Windows only); MSN Explorer (IE 5.0/6.0/7.0 based); Netscape 7.2 or higher (Windows only)
What if I have questions or want additional information?
Contact the Healthy Lifestyle Rewards team by sending an email with your full name, your subscriber ID, your employer name and a contact phone number to HLRHelp@blueshieldca.com.
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