Provider and pharmacy directories
Use these directories to assist you in selecting a Blue Shield Promise Cal MediConnect Plan network healthcare provider*.
There are several ways you can access these directories. Review a multi-lingual How to Access Blue Shield of California Promise Health Plan List of Network Providers (PDF, 256 KB).
Los Angeles County
- Arabic: Provider directory introduction (PDF, 346 KB), December 2021 directory (PDF, 7.1 MB)
- Armenian: Provider directory introduction (PDF, 931 KB), December 2021 directory (PDF, 8.2 MB)
- Cambodian: Provider directory introduction (PDF, 431 KB), December 2021 directory (PDF, 8.3 MB)
- Chinese: Provider directory introduction (PDF, 574 KB), December 2021 directory (PDF, 8.1 MB)
- English: Provider directory introduction (PDF, 242 KB), December 2021 directory (PDF, 20.9 MB)
- Farsi: Provider directory introduction (PDF, 339 KB), December 2021 directory (PDF, 7.2 MB)
- Korean: Provider directory introduction (PDF, 486 KB), December 2021 directory (PDF, 8 MB)
- Spanish: Provider directory introduction (PDF, 282 KB), December 2021 directory (PDF, 23.3 MB)
- Russian: Provider directory introduction (PDF, 352 KB), December 2021 directory (PDF, 8.3 MB)
- Tagalog: Provider directory introduction (PDF, 273 KB), December 2021 directory (PDF, 7.3 MB)
- Vietnamese: Provider directory introduction (PDF, 347 KB), December 2021 directory (PDF, 8.9 MB)
San Diego County
- Arabic: Provider directory information (PDF, 343KB), December 2021 directory (PDF, 2.6 MB)
- English: Provider directory information (PDF, 1.3MB), December 2021 directory (PDF, 7.3 MB)
- Farsi: Provider directory information (PDF, 1.3MB), December 2021 directory (PDF, 2.6 MB)
- Spanish: Provider directory information (PDF, 300KB), December 2021 directory (PDF, 23.3 MB)
- Tagalog: Provider directory information (PDF, 272KB), December 2021 directory (PDF, 2.6 MB)
- Traditional Chinese: Provider directory information (PDF, 1.3MB), December 2021 directory (PDF, 3.2 MB)
- Vietnamese: Provider directory information (PDF, 348KB), December 2021 directory (PDF, 2.9 MB)
Nurse Advice Line
You can call our advice line to connect with a registered nurse who will listen to your health problem, help you decide if you or your child needs to see the doctor, what to do if your symptoms get worse, and what you can do at home to feel better. It's free and easy. Translation services are available upon request.
Phone:(800) 609-4166, 24 hours a day, seven days a week.
* Blue Shield of California Promise Health Plan is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. The pharmacy and provider networks may change.
** You can get this information for free in other languages. Call (855) 905-3825 [TTY: 711]. The call is free.
Provider directory inaccuracies
If you believe there is a potential inaccuracy or error in our directory, please let us know:
Phone: (855) 905-3825 [TTY/TTD: 711]
8 a.m. – 8 p.m., seven days a week.
Blue Shield of California Promise Health Plan
Customer Care
601 Potrero Grande Dr.
Monterey Park, CA 91755