Blue Shield of California Promise Health Plan requires claims and encounters reporting Physician Administered Drugs (PADs) to include both the Healthcare Common Procedure Coding System (HCPCS) code and a valid National Drug Code (NDC) for Medi-Cal and Cal Medi-Connect members.

The Department of Health Care Services (DHCS) began enforcing this requirement effective July 1, 2019.

The requirements for 837P and 837I submissions are as follows:

  • If the procedure code reported in 837P 2400/101-02 or 837I 2400/202-01 is listed in the HCPCS code list (PDF, 448 KB), then the following drug information must be populated:
    837 loop/segment   Expected value
    2410/LIN02   N4
    2410/LIN03   NDC
    2410/CTP04   Drug quantity
    2410/CTP05-1   Drug measurement code
    2410/REF   Required, if involved the compounding of two or more drugs
  • NDC must be a valid code that corresponds with Food and Drug Administration (FDA) NDC
  • NDC must be 11 numeric digits, all zeroes will not be accepted

The current HCPCS code list is distributed by DHCS. Each HCPCS code in the list must be accompanied by a valid NDC.

Blue Shield Promise Health Plan will deny claims that do not meet these requirements. All claims denied by Blue Shield Promise must be corrected and resubmitted.

Identified Claims and Encounters submitted prior to October 1, 2019 that do not meet these requirements need your attention. These claims and encounters must be corrected and resubmitted.

If you have any questions on how to submit this information electronically, please contact EDI Platform Services:
  Phone:(800) 480-1221
  Email: EDI_PHP@blueshieldca.com.