You may enroll in Blue Shield Promise Cal MediConnect Plan in one of the following ways:
Over the phone - call toll free
Call Health Care Options (HCO) - a California Department of Health Services private contractor. A representative can help you enroll in a health plan or change your health plan.
Phone: (844) 580-7272 (TTY: (800) 430-7077), 8 a.m. – 6 p.m., Monday through Friday
The telephone number listed above also provides a 24-hour self-service phone tree in English and Spanish. You can learn about the HCO Program, get enrollment information, learn how to complete the Health Plan Choice Form, how to find an enrollment assistance location, and much, much more. During business hours, you can choose to speak with a customer services representative.
Complete the Choice Form that was sent to you in your choice booklet. Mail it in the postage paid envelope provided. Enrollment will be effective the month following receipt of the application.
If you did not receive a choice booklet, you can download the enrollment form specific to the area of your residence. Use this form to join or change your Cal MediConnect plan. If you need help filling out the form, call Health Care Options at (844) 580-7272.