Talk to doctors by phone or video 24/7 at no cost to you. Get care when and where you need it. Blue Shield Promise members have access to a national network of U.S. board-certified physicians from Teladoc. You can request an on-demand visit (within 60 minutes or less) or schedule an appointment in advance that fits your schedule.

Use Teladoc

  • If you’re considering the emergency room or urgent care center for a non-emergency
  • When on vacation, a business trip, or away from home
  • For short-term prescription refills

Always call your PCP first. Use Teladoc when your PCP is not available.

Access Teladoc now

Sign in to your Blue Shield account to request an appointment.

Log in

Or, access Teladoc 24/7/365 by calling:

(800) TELADOC (835-2362) (TTY: 711)


Get the care you need

Teladoc doctors can treat many medical conditions including:

  • Cold and flu symptoms,
  • Allergies,
  • Bronchitis,
  • Respiratory infection,
  • Sinus problems,
  • And more.

Meet the doctors

Teladoc doctors:

  • Are practicing primary care physicians,
  • Have an average of 20 years of experience,
  • Are board-certified and licensed in California, and
  • Are credentialed every three years.


Interpreting services are available in over 240 languages for Teladoc services.