Skip to content
Blue Shield Promise Medi-Cal Benefits

Blue Shield Promise Medi-Cal benefits

Find the health benefits you get as a Blue Shield of California Promise Health Plan Medi-Cal member.

Medi-Cal benefits may include:

Medical care

  • Primary care doctor, wellness, and specialist visits
  • Immunizations
  • Mental health and substance use disorder services
  • Hospital and emergency services
  • Family planning, maternity and newborn care
  • Laboratory services
  • Medications
  • Physical and occupational therapy
  • Disease and condition management

Vision care

  • Routine eye exams
  • Eyeglasses or contact lenses

Dental care
Dental benefits are available to Medi-Cal members who qualify through Denti-Cal. Denti-Cal is provided by the Department of Health Care Services (DHCS). To learn more about Denti-Cal’s coverage please visit their website or call them at (800) 322-6384 [TTY: 711].


California Children’s Services (CCS)

CCS is a State program for children up to 21 years old with certain diseases or health problems. To learn more about CCS, visit the DHCS website

Learn how Blue Shield Promise can support CCS members when they approach age 21.

CCS Age Out and Transition Overview recorded presentation (13 min)

CCS Age Out and Transition Overview (PDF, 385 KB)


Long-term services and support

  • Community-Based Adult Services (CBAS)
  • Long-Term Care (LTC)


Enhanced Care Management (ECM) and Community Supports (CS)

Blue Shield Promise offers Enhanced Care Management (ECM) and Community Supports (CS) for Medi-Cal members with complex health needs or social challenges that make it difficult to improve their health.

Enhanced Care Management (ECM) and Community Supports (CS) Information Sheet


Transportation services

  • Emergency transportation
  • Non-emergency medical transportation
  • Non-medical transportation

For detailed information about benefits, review the Blue Shield Promise Medi-Cal Evidence of Coverage (EOC), also known as the Member Handbook.


Nurse Advice Line

Connect to a registered nurse who will listen to your health problem.

Talk to a nurse

Urgent care

Find urgent care clinics near you for same-day care for non-life-threatening medical needs.

Learn about urgent care


Talk to a board-certified doctor 24/7/365 over the phone or video chat.

Learn about Teladoc services available to you

Transportation services information

As a Blue Shield Promise Medi-Cal member you may be able to get transportation to your healthcare appointments at no cost.

Learn more about transportation services

Behavioral and mental health services

Blue Shield Promise Medi-Cal provides mental health and substance use disorder services through primary care physicians (PCPs), licensed behavioral health providers, and county providers and agencies.

Learn about our services

Prior authorization for treatment

Learn which healthcare services require prior authorization.

Find prior authorizations information

Referral for treatment

Find out how to obtain a referral to see a specialist.

Learn how to see a specialist for treatment

Doula services

Blue Shield Promise offers doula services to help women through pregnancy, labor, and postpartum. Doulas can also help when there is a miscarriage, stillbirth, or abortion. Doula services need a written recommendation by a provider.

Learn about services

Perinatal and breastfeeding information

Get information on breastfeeding and what to expect during pregnancy.

Get perinatal and breastfeeding information

You are now leaving the website

Medicare has neither reviewed nor endorsed this information. Blue Shield of California Promise Health Plan is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees.