Access to materials in other languages and alternative format

Member informing materials are available in languages other than English.

To request materials in another language or in an alternative format, such as:

Braille
Electronic Text File
Audio
Large Print

please contact Blue Shield Promise Cal MediConnect Plan Member Services at (855) 905-3825 (TTY: 711), 8 a.m. – 8 p.m., seven days a week.

CMS multi-language support

We have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, call us at (855) 905-3825. This is a free service.

For more information on language interpreting services, please visit Non-discrimination and language assistance services page.

Non-discrimination and language assistance notice

Blue Shield of California Promise Health Plan does not discriminate and provides free language services and member materials in several formats.

Read our non-discrimination and language assistance notice

Get documents in other languages and formats

2020 Cal MediConnect plan documents

Get the Annual Notice of Change, Member Handbook, or Summary of Benefits for your plan as well as other important documents.

Access 2020 plan documents

H0148_20_215 Accepted 10012019

Page last updated: 9/30/2019

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Blue Shield of California Promise Health Plan has neither reviewed nor endorsed this information.

Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association. Blue Shield of California Promise Health Plan is a Medicare Advantage HMO plan with a Federal Government contract in California. Enrollment in Blue Shield of California Promise Health Plan depends on contract renewal.

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