COVID-19: What our network providers need to know

At Blue Shield of California and Blue Shield of California Promise Health Plan, we continue to do all we can during the COVID-19 public health emergency to support the health, safety and well-being of our members.
We also want to keep you informed as you courageously provide care on the front lines.

We encourage you to visit this page often so you can see the updates we post as new information becomes available.

Blue Shield of California Announces Financial Support Options to Healthcare Providers in Response to COVID-19 Crisis

April 21, 2020 - As part of an over $200 million commitment to support healthcare providers and hospitals facing financial pressures resulting from the coronavirus (COVID-19) pandemic, Blue Shield of California has announced four programs available to its network providers. For information about the programs, write to

Learn more details now at Blue Shield’s news center.

Copayments, coinsurance and deductibles waived for COVID-19 treatment

April 15, 2020 – Effective March 1, 2020 through May 31, 2020, Blue Shield of California and Blue Shield of California Promise Health Plan will waive cost-sharing for COVID-19 treatment for most members. Review the Cost-sharing, coding and billing (PDF, 134KB) section for details.

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COVID-19 updates for Blue Shield members

Read member information on how and where to get care for COVID-19.

See Blue Shield member COVID-19 news/updates

COVID-19 updates on Blue Shield News Center

Read the latest COVID-19 (coronavirus) updates on the Blue Shield News Center.

Access News Center COVID-19 articles