Blue Shield's mission is to ensure all Californians have access to high-quality health care at an affordable price. That's why we're proud to hold health plan accreditations across all product lines by the National Committee for Quality Assurance (NCQA). Learn more about how we ensure continued quality through various programs and initiatives below.
- Our focus on Quality and Patient Safety (PDF, 61KB)
- Protecting your privacy
- Utilization Management Program (PDF, 47KB)
- Evaluating New Technologies: Medical Policy Committee on Quality and Technology (PDF, 149KB)
- How We Make Utilization Management (UM) Decisions (PDF, 11KB)
- Shield Support Care Management