Resources for a Virtual Open Enrollment

Have You Considered a Virtual Open Enrollment Fair?

Open enrollment can be a confusing time for some employees – just comparing plans or understanding the healthcare lingo can feel overwhelming. Education is the key to support your employees in making informed benefit election decisions.

To supplement the materials you distribute, open enrollment events where employees have the opportunity to ask questions can be very helpful, especially if you’re introducing a new plan option or making changes such as network or benefit modifications.

However, if open enrollment events are too time-consuming or logistically difficult, consider a virtual one.

Online Resources Available

Ratings and Reviews is an online platform that encourages our members to give candid, public feedback about their specific Blue Shield plan and rate us on a five-star scale for several attributes:

  • Customer service

  • Value

  • Access to doctors

  • Access to prescription drugs

  • Ease of understanding and using their plan

  • Overall satisfaction

This is a great resource for your employees to review and contribute. We’re pleased to have earned an average rating of 4.1 out of 5 stars for overall member satisfaction.

We also host another online forum called Member Stories, where Californians can share inspiring health success stories.

To learn more about the range of resources that your employees can access via, including health and wellness information, or help finding the right health plan for your company, contact your authorized Blue Shield broker.