Contact Sales & Support

Sales Support

Small Business Market (1 to 100)

Find your sales and account executives by region and download their contact sheet below:

          Northern California regions»           Southern California regions»

Producer Services team

At Blue Shield of California, we are committed to delivering best-in-class service to our clients, brokers, and general agent partners. The Small Business Producer Services Team and the Sales/Account Management Team are here to support you with all aspects of your Blue Shield of California accounts. Download our Small Business Service Support flier to know when to turn to Producer Services vs. your designated Account Executive. 

          Call Producer Services (800) 559-5905
          Hours of operation: 7:30 a.m to 6:30 p.m., Monday to Friday

You may also download our key contacts and estimated processing times flier. 

Northern California

Region

Sales Leadership

 

Northern California counties

Brian Tuttle, Senior Manager
(916) 704-2200
Brian.Tuttle@blueshieldca.com
 

 

Service Area

Sales Executives

Account Executives

Fresno, Madera, Mariposa, Merced, and Mono counties

Kim Ball 
(559) 246-9034
Fax: (661) 377-0768
Kim.Ball@blueshieldca.com

Katherine Hastings-Sierze
(559) 267-8617
Katherine.Hastings-Sierze@blueshieldca.com

Inyo, Kern, Kings, and Tulare counties

Kim Ball 
(559) 246-9034
Fax: (661) 377-0768
Kim.Ball@blueshieldca.com

Kimberly Irvine
(559) 440-4027
Kimberly.Irvine@blueshieldca.com

Stanislaus county

Tory Coughlin
(209) 710-7934
Tory.Coughlin@blueshieldca.com

Katherine Hastings-Sierze
(559) 267-8617
Katherine.Hastings-Sierze@blueshieldca.com

Marin, Napa, San Francisco, Solano, and Sonoma counties

Rick Arteaga 
(415) 706-5754
Office: (415) 229-5497
Rick.Arteaga@blueshieldca.com

Simona Foletta 
(925) 395-9184
Simona.Foletta@blueshieldca.com

Butte, Colusa, Del Norte, Glenn, Humboldt, Lake, Lassen, Mendocino, Modoc, Plumas, Shasta, Sierra, Tehama, and Trinity counties

Charlene Handel
(530) 200-1056
Charlene.Handel@blueshieldca.com

Steve Alviso
(916) 533-3039
Stephen.Alviso@blueshieldca.com

Alameda County, Contra Costa, and North San Mateo counties

Dan Fassio 
(925) 324-9688
Dan.Fassio@blueshieldca.com

Nicole Cheeks
(925) 440-4990
Nicole.Cheeks@blueshieldca.com

Southern San Mateo and Santa Cruz counties

Yuri Inda 
(408) 482-5203
Fax: (925) 395-9175
Yuribel.Inda@blueshieldca.com

Susy Spackman
(408) 828-3447
Susy.Spackman@blueshieldca.com

Santa Clara county

Yuri Inda 
(408) 482-5203
Fax: (925) 395-9175
Yuribel.Inda@blueshieldca.com

Nicole Cheeks
(925) 440-4990
Nicole.Cheeks@blueshieldca.com

Susy Spackman
(408) 828-3447
Susy.Spackman@blueshieldca.com

Monterey and San Benito counties

Yuri Inda
(408) 482-5203
Fax: (925) 395-9175
Yuribel.Inda@blueshieldca.com

Nicole Cheeks
(925) 440-4990
Nicole.Cheeks@blueshieldca.com

Alpine, Amador, Calaveras, and Tuolumne counties

Tory Coughlin
(209) 710-7934
Tory.Coughlin@blueshieldca.com

Steve Alviso
(916) 533-3039
Stephen.Alviso@blueshieldca.com

El Dorado

Curt Dardano
(916) 715-3070
Fax: (916) 350-7324
Curt.Dardano@blueshieldca.com

Steve Alviso
(916) 533-3039
Stephen.Alviso@blueshieldca.com

Sacramento and San Joaquin counties

Tory Coughlin
(209) 710-7934
Tory.Coughlin@blueshieldca.com

Carol Atwood
(916) 350-3668 
Carol.Atwood@blueshieldca.com

Nevada, Placer, Sutter, Yuba, Yolo, and parts of Sacramento County

Curt Dardano 
(916) 715-3070
Fax: (916) 350-7324
Curt.Dardano@blueshieldca.com

Carol Atwood
(916) 350-3668
Carol.Atwood@blueshieldca.com

Southern California

Region

Sales Leadership

 

Southern California counties

Shad Johnson, Manager
(310) 944-0294
Shad.Johnson@blueshieldca.com
 
 

Service Area

Sales Executives

Account Executives

Los Angeles County, San Gabriel Valley, and South Bay Area

Josh Plemon
(949) 514-4536
Fax: (877) 251-2330
Joshua.Plemon@blueshieldca.com

Norma Jean Cortez
(310) 744-2679
Normajean.Cortez@blueshieldca.com

East San Gabriel Valley

Josh Plemon
(949) 514-4536
Fax: (877) 251-2330
Joshua.Plemon@blueshieldca.com

Javier Rodriguez
(714) 428-4859
Javier.Rodriguez@blueshieldca.com

Los Angeles County, Claremont, Diamond Bar, La Verne, Ontario, Pomona, San Dimas, and Walnut

Josh Plemon
(949) 514-4536
Fax: (877) 251-2330
Joshua.Plemon@blueshieldca.com

Grace Ruiz 
(909) 605-5019 
Grace.Ruiz@blueshieldca.com

Los Angeles Region: Chatsworth, Lancaster, Newhall, Northridge, Palmdale, San Fernando, Van Nuys, Mission Hill, Valencia

Vahe Ardashenian
(310) 344-5661
Fax: (916) 350-7324
Vahe.Ardashenian@blueshieldca.com

Tonya Armstrong
(818) 228-2474
Tonya.Armstrong@blueshieldca.com

Los Angeles Region: Sierra Madre

Vahe Ardashenian
(310) 344-5661
Fax: (916) 350-7324
Vahe.Ardashenian@blueshieldca.com

Javier Rodriguez
(714) 428-4859
Javier.Rodriguez@blueshieldca.com

Los Angeles Region: Burbank, Glendale, Montrose, North Hollywood, Valley Village, Universal City, and part of Los Angeles

Vahe Ardashenian
(310) 344-5661
Fax: (916) 350-7324
Vahe.Ardashenian@blueshieldca.com

Kiet Pengshung 
(909) 605-5029 
Kiet.Pengshung@blueshieldca.com

Los Angeles Region: Altadena, Pasadena, San Marino, and part of Los Angeles

Vahe Ardashenian
(310) 344-5661
Fax: (916) 350-7324
Vahe.Ardashenian@blueshieldca.com

Norma Jean Cortez
(310) 744-2679
Normajean.Cortez@blueshieldca.com

Los Angeles Valley Area

Tricia Romp
(818) 307-9331
Cell: (818) 577-9888
Tricia.Romp@blueshieldca.com

Tonya Armstrong
(818) 228-2474
Tonya.Armstrong@blueshieldca.com

Santa Barbara, San Luis Obispo, and Ventura counties

Tricia Romp
(818) 307-9331
Cell: (818) 577-9888
Tricia.Romp@blueshieldca.com

Roger Ortega
(818) 228-6542
Roger.Ortega@blueshieldca.com

San Diego and Imperial counties

Sharlene Beltran
(858) 204-0319
Fax: (877) 251-2230
Sharlene.Beltran@blueshieldca.com

Al Buada
(619) 782-2540
Alddrine.Buada@blueshieldca.com

Evelyn Ortega
(714) 428-4810
Evelyn.Ortega@blueshieldca.com

Riverside and San Bernardino counties

Tracy Hanson
(714) 319-1379
Fax: (877) 251-2230
Tracy.Hanson@blueshieldca.com

Grace Ruiz
(909) 605-5019
Grace.Ruiz@blueshieldca.com

North Orange County

Tracy Hanson
(714) 319-1379
Fax: (877) 251-2230
Tracy.Hanson@blueshieldca.com

Javier Rodriguez
(714) 428-4859
Javier.Rodriguez@blueshieldca.com

South Orange County

Lynn Wischmeyer
(949) 734-9344
Fax: (877) 251-2230
Lynn.Wischmeyer@blueshieldca.com

Javier Rodriguez
(714) 428-4859
Javier.Rodriguez@blueshieldca.com

Nicole Smith
(619) 686-4221
Nicole.Smith@blueshieldca.com

Evelyn Ortega
(714) 428-4810
Evelyn.Ortega@blueshieldca.com

Sherman Oaks and Studio City

Rhona Tisdell 
(323) 326-6682 
Fax: (855) 895-3512 
Rhona.Tisdell@blueshieldca.com

Tonya Armstrong
(818) 228-2474
Tonya.Armstrong@blueshieldca.com

Bellflower, Compton, Downey, El Segundo, Gardena, Hawthorne, and South Los Angeles Areas

Rhona Tisdell
(323) 326-6682 
Fax: (855) 895-3512 
Rhona.Tisdell@blueshieldca.com

Norma Jean Cortez
(310) 744-2679
Normajean.Cortez@blueshieldca.com

Beverly Hills, Culver City, Inglewood, Marina Del Rey, Santa Monica, Venice, West Hollywood, and West Los Angeles Areas

Rhona Tisdell 
(323) 326-6682 
Fax: (855) 895-3512 
Rhona.Tisdell@blueshieldca.com

Kiet Pengshung 
(909) 605-5029 
Kiet.Pengshung@blueshieldca.com

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    PO Box 272540

    Chico, CA 95927-2540

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