Support: Midsize, Large & National Groups (101+)
Broker plan comparison tool
Compare plan benefits for small business and large group medical, dental, and vision plans.
Virtual Blue
A new plan for a better care experience.
Sales support
Please contact your Blue Shield sales representative directly for questions about:
- New mid/large and national group status
- Renewal status and questions
- Commission questions
- Group-related questions: enrollments, terminations, dependent additions or deletions, verification of membership, COBRA and conversion
- Supply orders
To find out who your sales representative is, contact your regional Blue Shield sales office.
Member questions
For member questions concerning benefits claims, locating participating providers,
identification cards and available services, contact:
Member Services: (888) 256-1915
Monday through Thursday, 8 a.m. to 5 p.m.
Friday, 9 a.m. to 5 p.m.
Shield Concierge Member Services: (855) 829-3566
Monday through Friday, 7 a.m. to 7 p.m.
Blue Shield’s mental health service administrator (MHSA) call center
HMO/PPO/POS: (877) 263-8827
Dental Member Services
HMO/PPO: (800) 585-8111
Monday through Friday, 5:30 a.m. to 8 p.m.
Life/AD&D Member Services
(888) 800-2742
Fax: (800) 329-2742
Monday through Friday, 8 a.m. to 5 p.m.
Vision Member Services
(877) 601-9083
Fax: (714) 619-4662
Monday through Friday, 8 a.m. to 5 p.m.
Blue Shield Sales Offices
Contact the Blue Shield of California sales office in your area. Call toll-free: (888) 568-3560
Northern California |
Southern California |
---|---|
El Dorado Hills |
Long Beach |
Lodi |
San Diego 3131 Camino del Rio N. San Diego, CA 92108 |
Oakland – Corporate |
Woodland Hills |
San Francisco |
|
Rancho Cordova |
|
Redding |
|
Sacramento 1215 K St. Suite 2010 Sacramento, CA 95814 |