Consent to use of website
SMS terms and conditions
SMS supported carriers
AT&T, T-Mobile® (T-Mobile is not liable for delayed or undelivered messages), Verizon Wireless, Sprint, U.S. Cellular, Boost Mobile, Cricket, Virgin Mobile, Iowa Wireless, Metro PCS (GSM), ACS Wireless, West Central Cellular, Ntelos, Bluegrass, Plateau Wireless, AWCC, Cellular South, Carolina West Wireless, Immix Wireless/Keystone Wireless, Golden State Cellular, Cellcom, ECIT, GCI/Alaska Digitel, Inland Cellular, Illinois Valley, Nex-Tech, Chat Mobility, NW Missouri Cellular, NE Cellular One of PA, Element Wireless, MTPCS, Thumb Cellular, Viaero Wireless.
If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services at the process offered. Pre-paid users may not be able to participate. Check with your mobile operator.
Blue Shield of California collects certain information automatically upon subscription. Information collected includes the type of mobile device you use, unique device identifier and mobile operating system.
Text message program terms
By opting in, each Blue Shield mobile text subscriber:
- Acknowledges that the subscriber is the authorized user of the mobile device and owner of the mobile phone number provided in the enrollment process
- Gives Blue Shield express permission to send text messages (including auto-dialed, pre-recorded and/or promotional texts) to the mobile number until the subscriber tells Blue Shield to stop
- Agrees to receive text messages from Blue Shield even if the registered mobile number is on a do-not-call list
Participation is voluntary. You are not required to participate in order to purchase goods or services from Blue Shield. Message frequency may vary.
If you change carriers or change or deactivate your mobile number, it is your responsibility to opt out of Blue Shield’s text messaging program before making any such change. Failing to do so will be a material breach of these program terms.
How to cancel
To cancel BSC Alerts texts, please reply STOP to any text at any time and receive one final text acknowledging receipt of your STOP request.
How to get help with text messages
Reply HELP to any text at any time. Blue Shield does not charge any fee for your participation in either text message program. Check with your wireless carrier for details regarding message or data rates or charges that may apply.
For additional support contact Customer Service: 1-800-393-6130
Digital ID card policy
Written permission is required from Blue Shield of California's Web Master to create a link from an external website to Blue Shield of California's home page or any pages within Blue Shield of California's website.
Service marks / Trademarks / Copyrights
Restrictions on use of materials / Information on website
Links to other internet sites
Limitation of liability
You agree to indemnify, defend, and hold harmless Blue Shield of California and its suppliers and vendors from any liability, loss, claim, and expense (including reasonable attorneys' fees) related to your violation of these terms and conditions.