Blue Shield of California is committed to the highest standards of business conduct.
Code of business conduct
Supplier code of conduct
We are honored to do business with suppliers that support our mission, operate fairly and ethically, promote diversity and inclusion and take care of the environment. Our Supplier Code of Conduct (PDF, 140KB) upholds the highest standards of ethical conduct and management practices, and includes such topics as:
- Workplace Standards
- Ethical Behavior
- Privacy and Compliance
- Supplier Diversity
- Environmental Sustainability
Compliance and ethics
At Blue Shield, a disaster is defined as an unplanned, major event (such as an earthquake, fire, flood, etc.) that impacts our ability to serve our customers. We have an extensive Business Continuity Program to minimize the impact of such an interruption to the company's critical business functions, even if we are not operating in normal mode. We also strive to go the extra mile for customers facing such situations, such as the measures we took for those affected by the wildfires in San Diego in 2007 and the Napa quake in 2014.
Board of Directors independence
Our Audit Committee, Compensation Committee and Nominating & Corporate Governance Committee are composed entirely of independent directors.
Our Board has a lead outside director who is our Vice Chair, whose responsibilities include chairing executive sessions (no management present) of the Board at each Board meeting, and selecting the chairs of the Audit, Compensation, and Nominating Committees. Our CEO is the sole Blue Shield employee serving on the Board of Directors.
These independent checks and balances ensure that our business adheres to the strictest of industry standards and best practices.
We avoid direct investments in companies that manufacture tobacco.