Terry Gilliland is executive vice president of Health Care Quality and Affordability at Blue Shield of California. Blue Shield is a tax-paying, nonprofit health plan that serves the state’s commercial, individual, and government markets. The company has more than 4.3 million members and, in 2018, generated more than $20 billion in annual revenue.
Gilliland is responsible for developing and implementing a healthcare delivery system that is worthy of family and friends and that is sustainably affordable. This includes managing provider networks and partnerships; shaping the health plan's healthcare services, including efforts related to the organization's healthcare model of the future; overseeing clinical quality programs; and directing its Wellvolution© program.
Gilliland joined Blue Shield in 2018 as senior vice president and chief health officer. He brings more than 30 years of clinical experience in provider and health plan settings. Before joining Blue Shield of California, he was senior vice president and chief medical officer at Sentara Healthcare in Virginia, where he was responsible for enterprise provider and health plan clinical performance, physician alignment, and enterprise analytics. Gilliland also spent 18 years in leadership roles at Kaiser Permanente in Maryland and Colorado.
Gilliland earned a bachelor’s degree in biology at Stanford, a medical degree from the University of California at Los Angeles, and a master’s degree from the Stanford Graduate School of Business.
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