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Beginning March 24th, all initial Heal appointments will be completed virtually via telemedicine. If after your initial telemedicine appointment your issues remain unresolved and you are not symptomatic or exposed to COVID-19, your Heal doctor will schedule and deliver a house call.


With HealTM physician home visits, you can see a licensed physician at a time and place that’s best for you, without the stress of traveling to an appointment. Heal physicians provide on-demand or scheduled visits at your home, office, or hotel from 8 a.m. to 8 p.m., seven days a week, 365 days a year.  
Each Heal visit includes a licensed medical doctor and a medical assistant. Heal physicians can provide high-quality urgent, primary, preventive, and pediatric care. Visits average 31 minutes, allowing the physician time to get to know you and your health history and to provide a personalized comprehensive care plan. Upon your request, Heal can also share your visit summary with your primary care physician.
Heal visits are available in many regions across California including:
  • Inland Empire
  • San Diego
  • Los Angeles
  • San Francisco/Bay Area
  • Orange County
  • Silicon Valley
  • Sacramento


How it works

Your cost share for a Heal physician visit is dependent on your health plan coverage. Heal is a network provider for Blue Shield PPO plans. Starting January 1, 2020, Heal will also be available for Blue Shield Trio members. For most services, your cost share will be the same as your office visit copay. Heal will tell you the exact cost before you book your appointment, so there are no surprises. For more detailed information on physician home visits, please check your Benefits Booklet.



Heal is a trademark of Get Heal, Inc.

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