Frequently Asked Questions/Concerns If You Enrolled Via Covered CA
Question: "Where is my ID card?"
Response: If you enrolled via paper through Covered California and haven’t received your ID card, do not worry…Covered CA is starting to process paper applications. When they have completed processing your application, you will be notified of your acceptance and BSC will then be given your file information for payment and issuance of your ID cards.
Concern: "I enrolled online and have not heard from anyone."
Response: BSC is processing payments and preparing the ID cards now. You should expect to have your ID cards later this month if Covered California has processed your application and delivered your information to BSC.
Question: “Will I be able to visit a physician on 1/1 even without an ID card?”
Response: Yes, if you have paid your binder payment and received confirmation in writing from Blue Shield that you are approved, you can utilize services without your ID card.
Refer to a Fact Sheet to review Covered California's Top Launch Questions.