Talk to a Teladoc doctor or mental health professional by phone or video chat

Teladoc general medical services

All Blue Shield of California plans, except for some self-insured employer-sponsored plans1, have access to the national network of U.S. board-certified physicians from Teladoc through 12/31/2020 for $0 copay.

Teladoc doctors are available 24/7 and you can request an on-demand visit (60 minutes or less) or schedule an appointment in advance that fits into your schedule. Whether you have a pre-existing condition or have a new health concern, we have a care option for you.

Access Teladoc now

Sign in to your Blue Shield account to request an appointment with a doctor or mental health professional.

Log in

You may also use the Blue Shield mobile app to request a consult. If you need help creating an account, call 1-800-Teladoc (835-2362). Wait times vary.

Talk to a doctor 24/7, whenever you need care.

Teladoc mental health services

Set up an appointment with a licensed psychiatrist, psychologist, or counselor by phone or video. Appointments are available daily from 7 a.m. to 9 p.m. from the privacy of your home, often for low or no copayment, depending on your coverage.

When to use Teladoc

  • You’re considering a visit to urgent care
  • It’s not an emergency
  • You'd prefer a consultation from your home
  • You’re on vacation, a business trip, or away from home
  • Your primary doctor is not available

Experienced doctors

  • Practicing Primary Care Physicians in all 50 states
  • Board-certified and licensed in California
  • An average of 20 years of experience

The care you need, when you need it

  • Cold and flu symptoms
  • Allergies
  • Bronchitis
  • Respiratory infection
  • Sinus problems

Get the Blue Shield app

Download the Blue Shield app to go to Teladoc.

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1. For self-insured employer-sponsored plans that include Teladoc access, out of pocket costs varies by plan. Check your Evidence of Coverage to see if your plan includes Teladoc.

Blue Shield of California Medicare Blue Shield of California is an HMO and PPO plan with a Medicare contract. Enrollment in Blue Shield of California depends on contract renewal.

Not all plan types are available in all areas.

Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California 遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。 Visit for more information.

Y0118_20_701F_M Accepted 09182020

Page last updated 11/4/2020

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