Community Supports are optional services (non-benefits) that Blue Shield Promise may offer to eligible Medi-Cal members. These services can provide support to members above and beyond Long Term Care Support Services (LTSS) to enhance and support members’ care. LTSS can allow members to stay safely in their homes and prevent institutionalization. These services will vary based on a member’s needs and Blue Shield Promise Health Plan’s eligibility criteria. 

Blue Shield Promise Health Plan offers the following Community Supports to eligible Medi-Cal members in Los Angeles and San Diego Counties:

  • Environmental accessibility adaptations (Home Modifications)
  • Housing transition navigation services
  • Housing deposits
  • Housing tenancy and sustaining services
  • Supportive meals, meals, and medically tailored meals (MTM)*
    • *Los Angeles County: Medically tailored meals only
    • *San Diego County: Meals and medically tailored meals
  • Personal care and homemaker services
  • Recuperative care (medical respite)
  • Respite (for Caregivers)
  • Short-term post-hospitalization housing
  • Sobering centers*
    • *In San Diego County Only

Providers can find additional information about Community Supports or refer a member, at:

BSC Promise Community Supports referral form (PDF, 298 KB)

BSC Promise Community Supports Eligibility Criteria and Exclusions Checklist for Los Angeles (PDF, 241 KB)

BSC Promise Community Supports Eligibility Criteria and Exclusions Checklists for San Diego (PDF, 199 KB)

Providers can also contact the Blue Shield Promise Health Plan Community Supports team: