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Navigating your new PPO plan

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Choose Urgent Care

Visiting an urgent care center can cost up to five times less than a visit to the ER and significantly reduce your wait time. While the average wait at a California ER is 4 hours and 34 minutes, urgent care center wait times are usually under an hour*. That means you can bypass the crowds and take your first step on the road to recovery.

Use any of the following options to find an urgent care center near you:

  • Visit, log in as a member, click Find a Provider, and then select the Urgent Care Center option before entering your address and clicking Find Now.

  • Search for urgent care centers using our mobile app. Download it today from the App Store or from Google Play.

  • Call Blue Shield Member Services at the number on the back of your ID card and one of our friendly member service representatives will find an urgent care center near you.

Urgent care centers may offer different treatment services. Before you go, call your local urgent care center and ask about the conditions they treat.

Something is an emergency if waiting to receive care could result in danger to your life or permanent harm to your body. If you feel you’re experiencing a genuine emergency, call 911 immediately or go to the nearest emergency room.

*"Urgent Care or the ER – Which is the Right Choice?" Health Alerts, Johns Hopkins Medicine, January 2011.