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Contact Us: Guests

We're here to answer your questions and provide help when you need it. Use the phone numbers and links below to find the information you're seeking. Operation centers will be closed in observance of Blue Shield of California’s holiday schedule.

Health Plan Sales

Call to speak with a sales agent about your health plan options.

  • Toll free: (888) 568-3560
    Monday - Friday, 8 a.m. to 5:30 p.m. PST
  • TTY: (888) 595-0000
    Monday - Friday, 8 a.m. to 5 p.m. PST

Technical Support

Fill out our technical support form or call us for assistance with technical difficulties including registration, login, download or navigation issues.

Healthcare Fraud

If you suspect illegal or wrongful billing practices, you can find the phone number to call or you can fill out an online form in our Fraud section.

Report Fraud

Call or email us to report or suspected fraud.

Blue Shield Corporate Headquarters

Get our mailing address and phone number in About Blue Shield.