How to pay your Blue Shield of California bill

There is a credit or overpayment on your account. No payment is due at this time. 

Yes. If you do not have an amount due, select the "No payment necessary" button and confirm you would like to make an extra payment. You can then proceed through the "Make a payment" screen as usual. 

Click the down arrow next to "Debit/credit card" and select the bank account type you would like to use for AutoPay.

No, you can make a one-time payment without an online account. Please visit us at blueshieldca.com and in the upper right-hand corner select "Pay my premium." To get started, you will need the subscriber number for the policy you wish to make a payment for, the ZIP code for the policy, and an email address. Following the prompts, indicate the amount you would like to pay, on what date and complete the payment process. You will receive updates related to this payment to the email address indicated.

No, Blue Shield does not charge a payment processing fee. Paying online from blueshieldca.com or your account is fast and free. Please consult with your financial institution to confirm their possible processing fees and rates.

Payments are due by the "Bill due date" indicated on your billing statement. If you would like to make a payment on the due date, please log in to your account to use our immediate one-time payment option. Payments completed after 2 p.m. Pacific time may be considered late, and you may receive notice that your payment is past due (a Notice of Start of Grace Period). As a reminder, Blue Shield never charges late fees or penalties for past due payments.   

Please consult your financial institution to ensure your payment is received by Blue Shield on your bill due date. There could be a delay in the date we receive your payment, depending on your financial institution's method of sending your payment. Blue Shield may not receive your payment on time, and you may receive notice that your payment is past due (a Notice of Start of Grace Period). Your account balance will be updated once payment is received. 

If your payment has cleared your bank, but is not seen in your payment history with Blue Shield, please get a copy of your cashed check or bank statement showing proof of the processed payment. Then call the Customer Service number on the back of your ID card or on your bill.

If you signed up for AutoPay and your payment has not been withdrawn from your account, please call the Customer Service number on the back of your ID card or on your bill. 

A convenient way to pay your plan premium is to have automatic deductions from your monthly Social Security/RRB benefits check. 
 

To set this up, call the Customer Service number on the back of your ID card or on your bill. If your request is approved, it may take up to two months or more for deductions to begin. If this request is not approved or the request is not approved for the effective date, you will be notified and sent a bill for your monthly premiums through your selected communication preference. 
 

You will need to continue to make monthly payments until the deductions begin.  

If you no longer want your monthly plan premium deducted from your Social Security Withhold/RRB, please call the Customer Service number on your ID card or your bill. 

If you still have any questions about paying your bill, call the number on the back of your ID card or on your bill.