Medicare star rating
The Medicare Program rates how well Medicare health and drug plans perform in different categories; for example, in detecting and preventing illness, ratings from patients, patient safety, drug pricing, and customer service.
Every year, Medicare evaluates Plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. For 2020, Blue Shield of California Promise Health Plan received a 3.5 Stars Overall Star Rating from Medicare. You may download Blue Shield of California's Promise Medicare Plan Ratings information.
2020 Medicare Star Rating, English (PDF, 41 KB)
2020 Medicare Star Rating, Spanish (PDF, 44 KB)
2020 Medicare Star Rating, Chinese (PDF, 119 KB)
2020 Medicare Star Rating, Korean (PDF, 91 KB)
2020 Medicare Star Rating, Vietnamese (PDF, 82 KB)
If you have any questions about your benefits, the cost for care you received from your doctor or hospital; or if you receive a bill for a service, please contact Blue Shield of California Promise Health Plan Member Services.
Phone:(800) 544-0088 [TTY: 711], 8 a.m. – 8 p.m., seven days a week from October 1 through March 31, and weekdays from April 1 through September 30.
Fax: (323) 889-2100
Blue Shield of California Promise Health Plan
601 Potrero Grande Dr.
Monterey Park, CA 91755