Contact Sales Support

Support: Midsize, Large & National Groups (101+)

 

 

Sales Support

Please contact your Blue Shield sales representative directly for questions about:

  • New mid/large and national group status
  • Renewal status and questions
  • Commission questions
  • Group-related questions: enrollments, terminations, dependent additions or deletions, verification of membership, COBRA and conversion
  • Supply orders

To find out who your sales representative is, contact your regional Blue Shield sales office.

Member Questions

For member questions concerning benefits claims, locating participating providers,
identification cards and available services, contact:

Member Services: (888) 256-1915
Monday through Thursday, 8 a.m. to 5 p.m.
Friday, 9 a.m. to 5 p.m.

Shield Concierge Member Services: (855) 829-3566
Monday through Friday, 7 a.m. to 7 p.m.

Blue Shield’s mental health service administrator (MHSA) call center
HMO/PPO/POS: (877) 263-8827

Dental Member Services
HMO/PPO: (800) 585-8111
Monday through Friday, 5:30 a.m. to 8 p.m.

Life/AD&D Member Services
(888) 800-2742
Fax: (800) 329-2742
Monday through Friday, 8 a.m. to 5 p.m.

Vision Member Services
(877) 601-9083
Fax: (714) 619-4662
Monday through Friday, 8 a.m. to 5 p.m.

Blue Shield Sales Offices

Contact the Blue Shield of California sales office in your area. Call toll-free: (855) 937-4538

Northern California

Southern California

El Dorado Hills
4207 Town Center Blvd.
El Dorado Hills, CA 95762

Costa Mesa
555 Anton Blvd., Suite 800
Costa Mesa, CA 92626

Lodi
3021 Reynolds Ranch Parkway
Lodi, CA 95240

El Segundo
100 Pacific Coast Highway, 20th Floor
El Segundo, CA 90245

Oakland
601 12th Street
Oakland, CA 94607

Monterey Park
601 Potrero Grande Drive
Monterey Park, CA 91755

San Francisco
315 Montgomery Street
San Francisco, CA 94104

San Diego
2275 Rio Bonito Way, Suite 250
San Diego, CA 92108

Rancho Cordova
3300 Zinfandel Drive
Rancho Cordova, CA 95670

Woodland Hills
(IFP, Small Group, and Medicare)
6300 Canoga Avenue
Woodland Hills, CA 91367

Redding
4700 Bechelli Lane
Redding, CA 96002

 

 

Contact Us

  • Producer Services (800) 559-5905

    Employer Services (800) 325-5166

  • Blue Shield of California

    PO Box 272540

    Chico, CA 95927-2540

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© California Physicians’ Service DBA Blue Shield of California 1999-2022. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.