Support: Midsize, Large & National Groups (101+)

Please contact your Blue Shield sales representative directly for questions about:

New mid/large and national group status
Renewal status and questions
Commission questions
Group-related questions: enrollments, terminations, dependent additions or deletions, verification of membership, COBRA and conversion
Supply orders

To find out who your sales representative is, contact your regional Blue Shield sales office.

For member questions concerning benefits claims, locating participating providers,
identification cards and available services, contact:

Member Services: (888) 256-1915
Monday through Thursday, 8 a.m. to 5 p.m.
Friday, 9 a.m. to 5 p.m.

Shield Concierge Member Services: (855) 829-3566
Monday through Friday, 7 a.m. to 7 p.m.

Blue Shield’s mental health service administrator (MHSA) call center
HMO/PPO/POS: (877) 263-8827

Dental Member Services
HMO/PPO: (800) 585-8111
Monday through Friday, 5:30 a.m. to 8 p.m.

Life/AD&D Member Services
(888) 800-2742
Fax: (800) 329-2742
Monday through Friday, 8 a.m. to 5 p.m.

Vision Member Services
(877) 601-9083
Fax: (714) 619-4662
Monday through Friday, 8 a.m. to 5 p.m.

Contact the Blue Shield of California sales office in your area. Call toll-free: (855) 937-4538

Northern California	Southern California
El Dorado Hills 4207 Town Center Blvd. El Dorado Hills, CA 95762	Costa Mesa 555 Anton Blvd., Suite 800 Costa Mesa, CA 92626
Lodi 3021 Reynolds Ranch Parkway Lodi, CA 95240	El Segundo 100 Pacific Coast Highway, 20th Floor El Segundo, CA 90245
Oakland 601 12th Street Oakland, CA 94607	Monterey Park 601 Potrero Grande Drive Monterey Park, CA 91755
San Francisco 315 Montgomery Street San Francisco, CA 94104	San Diego 2275 Rio Bonito Way, Suite 250 San Diego, CA 92108
Rancho Cordova 3300 Zinfandel Drive Rancho Cordova, CA 95670	Woodland Hills (IFP, Small Group, and Medicare) 6300 Canoga Avenue Woodland Hills, CA 91367
Redding 4700 Bechelli Lane Redding, CA 96002