Contact us

We know how vital our brokers are to our success, which is why we're here to support you every step of the way.

Live chat

Login and chat with us now!

Live chat with Broker Services is available:
Monday through Friday, 8AM to 6PM (excluding holidays).

Use Live chat for questions about:

  • Benefits
  • Member eligibility
  • How to use Broker Connection
  • Technical support
  • Application support
  • Renewal status and questions
  • Membership / processing
  • Terminations
  • Dependent additions / deletions
  • And more


Blue Shield of California Broker Services is available:

Broker Services: (800) 559-5905
Monday through Friday, 8 a.m. to 6 p.m.

Call us for questions about:

  • Commissions
  • Claims
  • Billing inquiries
  • Broker Connection technical support
  • Broker of Record and Book of Business Inquiries
  • Employer enrollment support and navigation

Sales support

Our Sales Team is here for you. For sales and product inquiries, please contact your Regional Sales or Support Executive:

Our Sales team can help with:

  • New sales
  • Product education / seminars
  • New sales rates and benefit questions
  • Broker meetings
  • And more

Blue Shield sales offices

We have Blue Shield sales offices in a region near you in both Northern and Southern California. See where the closest Blue Shield office is to you.


You may occasionally be asked to complete a website survey while on this site. We created the Broker Connection site to save you time and provide information you need quickly. Your feedback allows us to better serve you. Thank you for taking the time to provide feedback.

© California Physicians' Service DBA Blue Shield of California 1999-2024. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.