Shield Concierge

The Shield Concierge team consists of experienced health advocates, registered nurses, health coaches, clinical support coordinator, pharmacists, pharmacy technicians, and dedicated customer service representatives.

The team provides you with information and support on all aspects of care, including benefits, claims, providers, care coordination, case management, pharmacy, and more.

Discover how we can provide personal assistance by contacting us at (888) 638-1596, from 7 a.m. to 7 p.m., PST, Monday through Friday.