County of Orange Benefits Center

Looking to enroll or make benefit changes?

Visit the County of Orange Benefits Center website or call toll-free at (800) 858-7266 to speak with a benefits specialist.

NurseHelp 24/7

Immediate Answers to Your Health Questions

Have a medical concern and not sure what to do? Just call NurseHelp 24/7SM at (877) 304-0504 for immediate and reliable health advice and information.

Registered nurses are available 24 hours a day, 7 days a week to answer any of your health questions, including concerns about:

  • Symptoms you are experiencing
  • Minor illnesses and injuries
  • Chronic conditions
  • Medical tests and medications
  • Preventive care

This service is provided at no added cost to you.

Participation is always optional, and the nurses hold all information in strict confidence.

You can also chat with a registered nurse online instead of calling. Blue Shield's NurseHelp 24/7 online service offers an anonymous, one-on-one dialogue with a registered nurse in a secure environment. To access this online service you will need to log in to blueshieldca.com, click on Be Well and then click on NurseHelp 24/7.

With either option you get private, personalized assistance 24 hours a day.

In the case of a medical emergency, always call 911 immediately.