Immediate Answers to Your Health Questions
Have a medical concern and not sure what to do? Just call NurseHelp 24/7SM at (877) 304-0504 for immediate and reliable health advice and information.
Registered nurses are available 24 hours a day, 7 days a week to answer any of your health questions, including concerns about:
- Symptoms you are experiencing
- Minor illnesses and injuries
- Chronic conditions
- Medical tests and medications
- Preventive care
This service is provided at no added cost to you.
Participation is always optional, and the nurses hold all information in strict confidence.
You can also chat with a registered nurse online instead of calling. Blue Shield's NurseHelp 24/7 online service offers an anonymous, one-on-one dialogue with a registered nurse in a secure environment. To access this online service you will need to log in to blueshieldca.com, click on Be Well and then click on NurseHelp 24/7.
With either option you get private, personalized assistance 24 hours a day.
In the case of a medical emergency, always call 911 immediately.