Contact Us

  • Shield Concierge¬†¬†
    Offers personalized support for all of your care including benefits, claims and providers.The team can also help with care coordination, case
    management and health coaching.
    Phone: (855) 599-2657
    Hours: Monday through Friday, 7 a.m. to 7 p.m. PST.

  • Access Blue Shield benefit information 24-hours a day, 7 days a week, visit

  • Blue Shield's mental health service administrator (MHSA)
    Phone for Access+ HMO benefits: (877) 263-9952

  • BlueCard Program
    Provides you and your eligible family access to covered services, including urgent and emergency care, while you are traveling or working outside of California.
    Phone: (800) 810-BLUE (2583)
    Hours: 24-hours a day, 7 days a week
  • NurseHelp 24/7
    Talk with a registered nurse anytime you have health-related questions.
    Phone: (877) 304-0504
    Hours: 24-hours a day, 7 days a week

  • Wellness Discount Programs
    To learn about discounts on chiropractic services, massage, gym memberships and more, call Blue Shield Member Services at (800) 642-6155.

If you have any other questions about your Health Benefits, please contact your Human Resources Administrator.