Thank you for visiting Blue Shield of California. Our site is undergoing scheduled maintenance this weekend. Rest assured, you can still find a doctor or shop for plans using the links below.
Gracias por visitar Blue Shield of California. Nuestro sitio web se encuentra fuera de servicio este fin de semana. Tenga la seguridad de que aún puede buscar doctores o comprar planes a continuación.
Search our extensive
Find a doctor
Individual & family plans
Covered California members, start your 2019 coverage.
Make first payment.
Customer service representatives may not have access to plan information at this time.
Customer service availability
Medicare Advantage member services
October 1 – March 31: 8 a.m. – 8 p.m., seven days a week
April 1 – September 30: 8 a.m. – 8 p.m., weekdays
(8 a.m. – 5 p.m. Saturday and Sunday)
(800) 776-4466 [TTY 711]
November 1 – January 31:
Monday – Friday, 7 a.m. – 8 p.m.;
Saturday 8 a.m. – 6 p.m.
February 1 – October 31:
Monday – Friday., 8 a.m. – 6 p.m.
If your plan is through an employer,
call the number on the back of the
Blue Shield member ID card for
Monday – Thursday, 8 a.m. – 6p.m.;
Friday 9 a.m. – 5 p.m.
When asked for a line of business,
say "Medicare" to be routed to a
senior markets broker specialist.
Monday – Friday, 8 a.m. – 5 p.m.
During non-business hours and
holidays, your call may be handled
by our automated phone system.
Blue Shield of California is an HMO and PDP plan with a Medicare contract. Enrollment in Blue Shield of California depends on contract renewal.
Y0118_18_587A_M Accepted 10292018
Y0118_18_587B_M Accepted 10292018
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